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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,005 Reviews

1,005 Reviews of Valley Buick GMC - Service Center

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December 21, 2018

Wouldn’t go anywhere else Receive excellent service at Valley Buick every time I’ve gone. I trust them to perform the work necessary at a reasonable cost. The only thing missin More

by CONNIE_DONELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Fritz, Tom Monson
Jan 15, 2019 -

Valley Buick GMC responded

Hello, We are so glad to hear of your continued happiness with Valley. We apologize about the car wash, but rest assured, if you ask next time we will make sure it gets done!

December 21, 2018

Awesome service The guys at valley take the time out of their busy day to find good prices on tires and they treated me with the upmost respect thank you More

by bradbuck800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conner the tech, Tom Monson
Jan 15, 2019 -

Valley Buick GMC responded

Hello! Thank you for your kind words and we are so happy that we continue to earn your business.

December 21, 2018

Best Service! Always the best service - provided by Tom Monson! Plus all the staff is always so friendly. Wouldn’t go anywhere else! Kudos to Scott and Heather an More

by MOMoynihan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Monson
Jan 15, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear that our service department continues to meet your expectations! We look forward to continuing this standard for you!

December 18, 2018

Top notch service by all involved. A job well done right and on time. The facility is neat and clean for an auto garage. The service assistant was polite, curios and thiughtful. More

by srbauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Earhart
Jan 15, 2019 -

Valley Buick GMC responded

Hello, We are happy to have met your needs! We look forward to continuing to earn your business.

December 18, 2018

Oil Change\Engine Stall Had an odd problem, Truck would stall out on occasion, usually after fueling. Of course the truck was running fine with no trouble indicators. But the More

by JTHORNTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Rustad, Tom Monson, Jim Earhart
Jan 15, 2019 -

Valley Buick GMC responded

Hello, Thank you for giving us the opportunity to fix your truck! We are so happy we fixed it and thank you for allowing us to service your vehicles for you.

December 18, 2018

Service experience Tom Monson informed me that I needed a new set of tires. He had done his research, and informed of the best price available in the market for the tire More

by rcayotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Monson
Jan 15, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear that Tom is taking great care of you and your vehicle when it is here at Valley! We look forward to continuing this in the future!

December 17, 2018

Better than before but still missing communication Dropped my car Tuesday am and Heather called to let me know later in the day that my car didn’t get into a mechanic because they had a couple emergenc More

by CHERI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Valley Buick GMC responded

Hello, Thank you for letting us know. We will be reaching out to you privately.

December 17, 2018

Got me in on short notice to fix a headlight. Did a good job getting me in. Got me out quickly. Did good work. Pricing was good. They were very friendly as usual. Thats all I can say! Why do you h More

by NLBOOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words! We look forward to continuing to earn your business.

December 14, 2018

Excellent Service! Had an issue with my vehicle on a Saturday, called Jim and he got me taken care of. I will always bring my vehicles to this dealership! More

by dstoneman97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Earhart
Dec 17, 2018 -

Valley Buick GMC responded

Hello, We are so happy to hear that we were able to get your issue handled quickly for you!

December 13, 2018

Great friendly service. Have always had great friendly service from this dealership. Jim and Brett Paul, Jerry Miller, and Tom Monson Have been there to be of top notch servi More

by WHITEYRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Miller, Tom Monson
Dec 17, 2018 -

Valley Buick GMC responded

Hello! We are so happy to hear your experiences with us have been great! Thank you for your continued service!

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