All Salespeople
Sales Department
Valley Cadillac
Rochester, NY
64 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 07, 2021
I have yet to get a return phone call from service dept
regarding questions pertaining to my 2020 CT5.
Left messages on 6/8 and 2 additional messages on 7/7…which also involved a receptionist who assured
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by Gdeck2020
Employees Worked With
n/a
April 28, 2021
Bought CTSV at recommendation of Sales mgr bought
rimwheel protection, $3000
Called protection company no coverage. called personMon 3x with no response, poor response, neveragain
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by Wudov23813
Employees Worked With
Mon
February 01, 2021
We had a great experience buying a car there 7 yrs ago ,
just traded it in & it went from bad to worse , 1st we notice the car had 2 new tires & 2 worn tires , they acted like they did us a favor by replaci
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by peg1360
Employees Worked With
Owner