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Valley Ford of Columbus
Columbus, OH
235 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction.
At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there.
Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 235 reviews
May 08, 2025
Friendly and easy to deal with. Dominic is the best. Reliable and eager to help Dominic is the best. Reliable and eager to help More
by Fatdenny
May 07, 2025
I’m new to the area and needed a dealer nearby as my car is under Ford warranty. I needed an oil change, tire rotation and air filter change. Anita was great on the phone and booked me for a home service th is under Ford warranty. I needed an oil change, tire rotation and air filter change. Anita was great on the phone and booked me for a home service the next day. The driver texted before he got here and was 5 min early. He was friendly, informative and fast. 90 min later everything was done and he told me my air filter had another 6 mos, I should call back then. He also gave the car the ‘once over’ just to make sure it looked like things were okay. All done in my garage for $10 less than driving to the dealer I went to last year for the same thing. I never left my living room: I made phone calls, had coffee, paid bills. They texted my receipt and checked to make sure I was okay with everything. It was a great experience. I’d totally recommend them for this kind of thing to anyone. More
by Edan
Employees Worked With
Anita, Jess, mobile home unit guy
May 07, 2025
Travis has helped me on a few occasions for my car's repairs. He is very friendly and kept me updated on what was going on including pricing and how long repairs would take. repairs. He is very friendly and kept me updated on what was going on including pricing and how long repairs would take. More
by Cheri J.
Employees Worked With
Travis
May 07, 2025
They were very helpful in finding what I was looking for. They had everything set up before I got there, including the credit check. I was in and out in a couple hours with a new car! They had everything set up before I got there, including the credit check. I was in and out in a couple hours with a new car! More
by Hashscott
Employees Worked With
May 05, 2025
Scott G was instrumental in my purchase of an F150. He went out of his way to make that vehicle available. All steps taken to finish the sale were explained in detail. My vehicle was offered to me afte He went out of his way to make that vehicle available. All steps taken to finish the sale were explained in detail. My vehicle was offered to me after a nice detail job. Thank you Scott and Valley Ford for a very good experience. More
by davidawarren50
Employees Worked With
Scott G
May 05, 2025
I had an excellent experience with Valley Ford my salesman Gavin was a very helpful and made everything as easy as possible for us salesman Gavin was a very helpful and made everything as easy as possible for us More
by michaelbush
Employees Worked With
May 04, 2025
Bedell was very easy to work with and very attentive to any issues that arose during the buying process any issues that arose during the buying process More
by Chris
Employees Worked With
May 03, 2025
Randy and Gavin were great. Very accommodating and great to work with. I would highly recommend! Very accommodating and great to work with. I would highly recommend! More
by Jodiehas4
April 30, 2025
The never seen to be able to diagnose computer issues with my trucks. I find that disappointing. Always unable to Duplicate customer concern / issues. with my trucks. I find that disappointing. Always unable to Duplicate customer concern / issues. More
by Miller, L
Employees Worked With
