Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Valley Ford of Columbus
Columbus, OH
293 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction.
At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there.
Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 293 reviews
June 26, 2025
Randy and Jake were both amazing guys! They made buying a car easy and fun. They made me a lasting impression on us! They went above and beyond to make sure I was happy! I couldn't bring They made buying a car easy and fun. They made me a lasting impression on us! They went above and beyond to make sure I was happy! I couldn't bring my new car home that day due to a recall. So they made arrangements to fix the recall and drove it 3.5 hours to my house! That's great customer service! These guys had outstanding customer service! What a great team they made! Thanks guys I appreciate you both so much! More
by Crystal.gamble79
June 26, 2025
MJ was amazing. Painless process that was easily navigated by him. He was patient and stayed an hour after his shift. Painless process that was easily navigated by him. He was patient and stayed an hour after his shift. More
by blizzado15
Employees Worked With
June 26, 2025
They were very helpful also loved the showroom would recommend to another person thank you recommend to another person thank you More
by bbrooks23ninja
Employees Worked With
June 26, 2025
I drive to Columbus from Cleveland on a Sunday night and my air conditioning went out after 45 mins into the trip. I scheduled an appointment for the next morning at 8:30 AM before my conference started at my air conditioning went out after 45 mins into the trip. I scheduled an appointment for the next morning at 8:30 AM before my conference started at 10:00. Derron greeted me and was so calm and helpful while I dropped my car off. A nice employee named Jerry drove and my colleague back to our hotel as we left the car for service. I couldn’t have been more satisfied with Derron’s communication through out the entire process. They fixed the compressor and put in a new battery by the next evening. I’m very thankful to the whole crew that worked on my car. I left for a family vacation a few days later during the heat wave. I appreciate the professionalism they showed. More
by bobcat16
Employees Worked With
Derron, Jerry
June 25, 2025
We had a great experience. Everyone was nice and very helpful. We were happy with our purchase Everyone was nice and very helpful. We were happy with our purchase More
by Dt_geer2
June 25, 2025
Dominic D. Was awesome to work with. I was purchasing a preowned truck from out of state, and he made the process seamless, as if I were there for the entire pu Was awesome to work with. I was purchasing a preowned truck from out of state, and he made the process seamless, as if I were there for the entire purchase. He effectively went through all the details and ensured all my questions were answered. The rest of the staff was very courteous and hospitable as well. Very pleasant experience at this dealership. One of the best ones yet!! More
by jayholderman10
Employees Worked With
June 25, 2025
Susan Adkins listened to my complaints/needs and took care of everything. She would update the services I was having done often. She was very considerate and friendly. My car ran smoothly after service. care of everything. She would update the services I was having done often. She was very considerate and friendly. My car ran smoothly after service. Thank you More
by merrileesmink
Employees Worked With
Susan Adkins
June 24, 2025
MJ was very helpful and he was straight to the point with no lies and fluff. He helped my 16 year old son get his first car! no lies and fluff. He helped my 16 year old son get his first car! More
by luca orchard
Employees Worked With
June 23, 2025
I had a recall on my truck and with my schedule I utilized this dealership’s concierge service to pick up and drop off from my house. The staff was professional and friendly every step of the way an utilized this dealership’s concierge service to pick up and drop off from my house. The staff was professional and friendly every step of the way and I received regular text updates throughout the day. More
by Rob_Fricker
Employees Worked With
Justyn Scott
