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Valley Ford of Columbus
Columbus, OH
312 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction.
At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there.
Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 312 reviews
July 17, 2025
We purchased a pre owned 2015 Ford C-max hybrid. James was excellent in helping me look at the vehicle and negotiating a price and with the purchase. A fantastic dealership. James even offered to James was excellent in helping me look at the vehicle and negotiating a price and with the purchase. A fantastic dealership. James even offered to follow me home with the vehicle I purchased which I didnt need but appreciated. More
by romes
Employees Worked With
James
July 17, 2025
Easy to work with and sociable when needing to pass time while car is in shop. while car is in shop. More
by zeak103
July 17, 2025
Valley ford did everything they could to help me when I was two weeks out from moving and had issues come up with my new truck that I purchased from a different dealer. Their service team was amazing, and was two weeks out from moving and had issues come up with my new truck that I purchased from a different dealer. Their service team was amazing, and Susan and Isaac were an awesome team. They special ordered parts, and were able to have my truck fixed for two separate issues within a week. Would 100% recommend them to anyone interested in new vehicles or service. They both went above and beyond to keep me informed. More
by nathan532
Employees Worked With
Service department (Susan)
July 15, 2025
Everyone at this dealership was extremely helpful, kind, and knowledgeable. Patrick was great to work with. and knowledgeable. Patrick was great to work with. More
by madama2020
July 15, 2025
I took my 2018 Fusion to have recall work performed on it, and asked that they work on the shift sensor. Caleb Carpenter worked on my car, providing quick and caring work. All was done free of charge! it, and asked that they work on the shift sensor. Caleb Carpenter worked on my car, providing quick and caring work. All was done free of charge! More
by misterkt1
Employees Worked With
Caleb Carpenter
July 14, 2025
Great and easy to deal with. Wasn't pushy and very caring for the customers. Wasn't pushy and very caring for the customers. More
by ricky_wynn
Employees Worked With
July 14, 2025
Cole did an excellent job,the wife and I were quite happy with our experience and purchase. When I need my F350 upgrade, hopefully Cole will be around for that purchase as well! P.S. Thanks for my pen... with our experience and purchase. When I need my F350 upgrade, hopefully Cole will be around for that purchase as well! P.S. Thanks for my pen...lol More
by Tinbnder98
Employees Worked With
July 09, 2025
Patrick was great. He helped me by answering all of my questions. Very friendly staff. I would purchase another car from them. He helped me by answering all of my questions. Very friendly staff. I would purchase another car from them. More
by mtweddlea
July 07, 2025
Best in town, very professional. Quick turn around service. I would definitely recommend to other! Quick turn around service. I would definitely recommend to other! More
by Big Hoss
Employees Worked With
