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Valley Ford of Columbus

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
231 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction. At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there. Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride. How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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5575 Keim Cir

Columbus, OH

43228

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Showing 231 reviews

April 28, 2025

Gavin was great. He was knowledgable and he expertly guided us through the buying process. More

by Cpgolon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Thompson
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Apr 29, 2025 -

Valley Ford of Columbus responded

Thank you for the kind words! We're thrilled to hear that Gavin provided you with a smooth and knowledgeable buying experience. Congrats on your new vehicle! Best regards, Valley Ford of Columbus

April 27, 2025

Great buying experience . What was promised was delivered . All the employees were curious and helpful . More

by rowdydog59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Cheadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krisitan Speakman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie Kapper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Davie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Valley Ford of Columbus responded

Thank you for the great review! We're glad to hear everything met your expectations and that our team was courteous and helpful throughout your buying experience. Enjoy your new vehicle, and we’re always here if you need anything! Best regards, Valley Ford of Columbus

April 27, 2025

I have been coming here for years and have always had a wonderful experience. Even the last visit which included an issue that I don't want to put on paper, but Caleb was able to rectify everything, took f More

by Joe Martorano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
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Apr 29, 2025 -

Valley Ford of Columbus responded

Thank you so much for your loyalty over the years and for sharing this thoughtful feedback. We're especially glad to hear Caleb was able to take care of the issue with honesty and integrity. Your trust means everything to us, and we’re grateful to have you as part of the Valley Ford family. Best regards, Valley Ford of Columbus

April 25, 2025

Have always been treated well for purchases and service needs. Would highly recommend them to anyone More

by Andrewm.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisitan Speakman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garcia
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Apr 29, 2025 -

Valley Ford of Columbus responded

Thank you so much for your kind words and continued support! We're thrilled to hear you've had great experiences with both our sales and service teams. Your recommendation means a lot to us—we truly appreciate it! Best regards, Valley Ford of Columbus

April 25, 2025

My experience with the service dept was exceptional. The work was done as promised and on time…The communication between the svce dept rep and I was also great. They kept me updated in a timely manner a More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derron Weekley
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Apr 25, 2025 -

Valley Ford of Columbus responded

Thank you so much for the great review! We’re thrilled to hear that you had an exceptional experience with our service department. We truly appreciate your kind words and look forward to serving you again in the future! Best regards, Valley Ford of Columbus

April 24, 2025

They were helpful and communicated well through the whole process. They answer all my questions thoroughly! More

by costaheather
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Bertke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Davie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
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Apr 25, 2025 -

Valley Ford of Columbus responded

Thank you so much for your review! We're glad to hear that our team was helpful and kept the communication clear throughout the process. We appreciate your support and hope to see you again down the road! Best regards, Valley Ford of Columbus

April 21, 2025

My service advisor Travis Nukes has been very good keeping me informed of my vehicle’s repair progress More

by grouchofan58
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Nukes
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Apr 23, 2025 -

Valley Ford of Columbus responded

Thank you very much for your review. We are happy to hear Travis is keeping you informed on your vehicle while it is being serviced. Don't hesitate to reach out if you need anything! Best regards, Valley Ford of Columbus

April 19, 2025

My first service visit ( oil change) took all day, but it was free after talking to the service manager But since then nothing but 5 stars More

by ttaylor4273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person
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Apr 21, 2025 -

Valley Ford of Columbus responded

Thank you for sharing your experience! We're sorry to hear your first visit took longer than expected, but we're glad our service manager was able to make it right. It's great to hear that everything since then has been 5-star worthy—that's exactly what we aim for! We appreciate your continued trust in us and look forward to serving you again. Best regards, Valley Ford of Columbus

April 17, 2025

I had a recall on my 2024 Ford Maverick, so I stopped in on a Friday, they were able to schedule me for Monday! It was a quick drop off and the shuttled me home. Then they dropped it off a few hours later. More

by garcie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill McCarron
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Apr 21, 2025 -

Valley Ford of Columbus responded

Thank you so much for the awesome review! We're glad we could get your 2024 Ford Maverick taken care of quickly and make the whole process smooth and convenient for you. We truly appreciate the recommendation and hope to see you again. Best regards, Valley Ford of Columbus

April 16, 2025

Good selection of vehicles. Salesperson helped us narrow down the vehicles to the one we bought. More

by Kentmcmillen
Recommend Dealer
Yes
Employees Worked With
Jacob
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Apr 16, 2025 -

Valley Ford of Columbus responded

Thanks for the review! We're glad to hear you had a good selection to choose from and that our salesperson was able to help you find the right fit. Enjoy your new ride, and let us know if you need anything in the future! Best regards, Valley Ford of Columbus

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