Valley Ford of Columbus

I had a fantastic experience. My truck broke down the same day i was closing on a new house and susan recommended a tow truck driver and then squeezed us in for a diagnostic. Th My truck broke down the same day i was closing on a new house and susan recommended a tow truck driver and then squeezed us in for a diagnostic. Thankfully they were even able to clear the error and we got the truck back in time for us to move in to our new house!!!! I am incredibly grateful to the whole service team for helping us on our special day!!! More

Camille was fantastic, she greeted us at the door and made sure everything was ready for our test drive, answering any questions we had. The dealership was clean and all the staff we interacted with wer made sure everything was ready for our test drive, answering any questions we had. The dealership was clean and all the staff we interacted with were very nice. It was a pleasure to buy a car here and I would highly recommend Camille and Valley Ford! More

Patrick went far and above my expectations. I asked him several questions over the phone because of the two hour drive and he went outside and called me back while he went through the truck wit I asked him several questions over the phone because of the two hour drive and he went outside and called me back while he went through the truck with me. More

Alex was very helpful with several suggestions for cars that would fit my needs and not pushy at all It was actually far faster and more pleasant that I thought it would be Would definitely recomme that would fit my needs and not pushy at all It was actually far faster and more pleasant that I thought it would be Would definitely recommend More

I have such high anxiety about car shopping. They were very kind. It was really a smooth process. They listened to what I needed and now have a great car. Really great people! They were very kind. It was really a smooth process. They listened to what I needed and now have a great car. Really great people! More

I have a 1989 Lincoln Towncar. Troy went addressed the concerns I expressed with profound knowledge. I wanted the best opinions possible and Troy provided above and beyond customer Troy went addressed the concerns I expressed with profound knowledge. I wanted the best opinions possible and Troy provided above and beyond customer service with patience as well as helpful tidbits to maintenance of my Lincoln. I will return when service is required! Bravo Troy! More

No pressure casual sale and assistance. Out the door pricing. Low key approach vs aggressive approach, refreshing! Out the door pricing. Low key approach vs aggressive approach, refreshing! More

While I bought my card in another dealership. This one is closer to my home. I’ve had all the service done on my 2015 Ford expedition at this dealership even when it had other owners. The service This one is closer to my home. I’ve had all the service done on my 2015 Ford expedition at this dealership even when it had other owners. The service is great and I particularly remember Travis Nukes is very courteous and thorough More

Bedell was absolutely amazing! It was truly such a pleasure working with her. Her diligence and friendly, personable attitude really made such an impact. Thank you Bedell. It was truly such a pleasure working with her. Her diligence and friendly, personable attitude really made such an impact. Thank you Bedell. More

Caleb was honest and stated the service we thought we needed wasn't necessary. He saved us a lot of money. His honesty and integrity is greatly appreciated. We will definitely be back. needed wasn't necessary. He saved us a lot of money. His honesty and integrity is greatly appreciated. We will definitely be back. More