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Valley Ford of Columbus

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
231 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction. At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there. Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride. How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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5575 Keim Cir

Columbus, OH

43228

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Showing 231 reviews

April 15, 2025

Peter was amazing. He was extremely knowledgeable and friendly. He did a great job at answering my questions and even called me the next day to see how things were go More

by Airfbrat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Missy Meacham
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Apr 15, 2025 -

Valley Ford of Columbus responded

Thank you for the amazing feedback! We're so glad to hear Peter provided such a top-notch experience. Thanks again for choosing us, and we’re always here if you need anything! Best regards, Valley Ford of Columbus

April 14, 2025

Wonderful experience. Peter was amazing. Knowledgeable and helpful. The dealership was nice staff was very polite More

by Texastiger81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Valley Ford of Columbus responded

Thank you so much for the kind words! We're thrilled to hear you had a wonderful experience. We appreciate your support and hope to see you again soon! Best regards, Valley Ford of Columbus

April 12, 2025

Love this place! Great service, great customer service, cannot say enough good about them. Alex came to our house to change oil rotate tires, very proficient in his More

by Nicol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Cheadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill McCarron
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April 12, 2025

The Mobile service that came to our house was a great experience. We will probably do that again. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Howard , Alex with the Mobile service
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Apr 14, 2025 -

Valley Ford of Columbus responded

Thank you so much for the kind words! We're thrilled to hear that you had a great experience with our Mobile Service. We look forward to serving you again in the future! Best regards, Valley Ford of Columbus

April 12, 2025

Good customer service, will continue to do business with them. They do what they say they will and don’t push extras More

by peoplex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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Apr 14, 2025 -

Valley Ford of Columbus responded

Thank you for the great feedback! We truly appreciate your continued support and look forward to seeing you again! Best regards, Valley Ford of Columbus

April 11, 2025

They were courteous and professional. They accommodated my being a little late and the work was done cheaper than what I was quoted. More

by Kwingate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Apr 14, 2025 -

Valley Ford of Columbus responded

Thank you for the great review! We're happy to hear our team was courteous and proffesional. We appreciate your business and hope to see you again down the road. Best regards, Valley Ford of Columbus

April 10, 2025

Took my Ford Ranger in for Oil change and repair front end squeak. My service person was Kevin Garcia . I was pleased on the repair of my vehicle. Would have liked phone conversation instead of text mess More

by r.morris2471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Garcia
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Apr 10, 2025 -

Valley Ford of Columbus responded

Thank you for bringing in your Ford Ranger and for sharing your feedback! We're glad to hear you were pleased with the repair and that Kevin took great care of you. We appreciate your note about communication preference—your input helps us improve, and we’ll be sure to make a note for future visits. Thanks again for choosing us, and we look forward to seeing you next time! Best regards, Valley Ford of Columbus

April 10, 2025

My service and updates on the service were great. I was kept informed every step of the way. More

by Caden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darron, Travis, and two others
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Apr 11, 2025 -

Valley Ford of Columbus responded

Thanks so much for the great review! We're glad to hear you had a positive experience and felt well-informed throughout the service process. Thanks again for choosing us! Best regards, Valley Ford of Columbus

April 09, 2025

Great staff and helped me get the car I wanted at the price I wanted More

by Aaronddalton10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Cheadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bertke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Valley Ford of Columbus responded

Thank you so much for the kind words! We're thrilled to hear that our team was able to help you get the car you wanted at the price you were looking for. Enjoy your new ride, and don’t hesitate to reach out if you need anything down the road! Best regards, Valley Ford of Columbus

April 07, 2025

Randy is the only person I will ever buy a vehicle from. He was honest and transparent when we met in 2010. I bought my first Ford from him. He is real, honest, upfront, & genuine. He really wants to help o More

by darlarainsberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Cheadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Valley Ford of Columbus responded

Thank you so much for the kind words and continued trust in Randy! We're proud to have someone like him on our team. t's awesome to hear that your experience back in 2010 left such a lasting impression. We appreciate your loyalty and look forward to helping you with all your future vehicle needs! Best regards, Valley Ford of Columbus

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