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Valley Ford of Columbus

Columbus, OH

4.9
327 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction. At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there. Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride. How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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5575 Keim Cir

Columbus, OH

43228

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Showing 327 reviews

June 08, 2025

No pressure casual sale and assistance. Out the door pricing. Low key approach vs aggressive approach, refreshing! More

by Jbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic Davie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Manager, she was awesome!
Jun 13, 2025 -

Valley Ford of Columbus responded

Thank you for the great feedback! We appreciate your kind words and hope to work with you again in the future! Best, Valley Ford of Columbus

June 07, 2025

While I bought my card in another dealership. This one is closer to my home. I’ve had all the service done on my 2015 Ford expedition at this dealership even when it had other owners. The service More

by Tman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Nukes
Jun 13, 2025 -

Valley Ford of Columbus responded

Thank you for your continued trust in our service department over the years! We're especially glad to hear that Travis has made a lasting impression with his courteous and thorough service. We truly appreciate your loyalty and look forward to continuing to serve you! Best, Valley Ford of Columbus

June 07, 2025

Bedell was absolutely amazing! It was truly such a pleasure working with her. Her diligence and friendly, personable attitude really made such an impact. Thank you Bedell. More

by Brittany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bedell Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Valley Ford of Columbus responded

Thank you for the wonderful review! We're so glad to hear that Bedell made your experience such a positive one. We’ll be sure to pass along your kind words. We appreciate you! Best, Valley Ford of Columbus

June 07, 2025

Caleb was honest and stated the service we thought we needed wasn't necessary. He saved us a lot of money. His honesty and integrity is greatly appreciated. We will definitely be back. More

by Kim V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Jun 13, 2025 -

Valley Ford of Columbus responded

Thank you for sharing your experience! We're thrilled to hear that Caleb’s honesty and integrity made such a positive impact. We look forward to seeing you again! Best, Valley Ford of Columbus

June 06, 2025

Travis is assisted me as always he was great and pleasant and was kind to me More

by Heavyguns49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Jun 13, 2025 -

Valley Ford of Columbus responded

Thank you for your kind words! We're so glad to hear that Travis took great care of you, as always. We appreciate you being part of the Valley Ford family! Best, Valley Ford of Columbus

June 05, 2025

Great dealership they were very helpful and they did all they could to help out with getting me the best payment possible. More

by Derek Buckalew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance lady , Shane Self
Jun 13, 2025 -

Valley Ford of Columbus responded

Thank you for the great review! We're so glad our team could assist you to get you the best payment possible. Your satisfaction means a lot to us, and we truly appreciate the opportunity to earn your business! Best regards, Valley Ford of Columbus

June 05, 2025

I always have a good experience with the service center and their service personnel. They have always given me good service. More

by Maddpoodle6092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Nukes
Jun 13, 2025 -

Valley Ford of Columbus responded

Thank you for your kind words! We're happy to hear you've consistently had a great experience with our service center and team. We appreciate your continued trust and loyalty! Best regards, Valley Ford of Columbus

June 04, 2025

The transaction was quick and easy. Letting the sales person know in advance what I was interested in expedited the search. Would highly recommend this sales professional and the dealer More

by ssharon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Missy, Joe Bertke, Patrick Sharon
Jun 13, 2025 -

Valley Ford of Columbus responded

Thank you for the great feedback! We're glad to hear the process was quick and easy for you. We appreciate the recommendation and hope to see you again in the future! Best regards, Valley Ford of Columbus

June 04, 2025

Best Location, Best Service, Best Customer Service by Travis as always. Technician is always Honest about what is needed at every oil change appointment. Look forward for my next oil change. Been coming More

by Divia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Jun 13, 2025 -

Valley Ford of Columbus responded

Thank you so much for the kind words and your continued loyalty since 2010! We're thrilled to hear that Travis and our technician team continue to deliver great service. We truly appreciate your trust in us and look forward to seeing you at your next oil change! Best regards, Valley Ford of Columbus

June 03, 2025

The staff was very friendly from the time I walked in the door to the time I closed on my purchase!! More

by gamorgianos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather and Meghan, I am terrible with names. Service dept and Finance
Jun 04, 2025 -

Valley Ford of Columbus responded

Thank you for the great feedback! We're so glad to hear our team made you feel welcome throughout the entire process. Enjoy your new vehicle, and we hope to see you again down the road! Best regards, Valley Ford of Columbus

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