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Valley Ford of Columbus - Service Center

Columbus, OH

4.8
103 Reviews

103 Reviews of Valley Ford of Columbus - Service Center

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June 09, 2025

I have a 1989 Lincoln Towncar. Troy went addressed the concerns I expressed with profound knowledge. I wanted the best opinions possible and Troy provided above and beyond customer More

by Ricky138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
June 07, 2025

Caleb was honest and stated the service we thought we needed wasn't necessary. He saved us a lot of money. His honesty and integrity is greatly appreciated. We will definitely be back. More

by Kim V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
June 07, 2025

While I bought my card in another dealership. This one is closer to my home. I’ve had all the service done on my 2015 Ford expedition at this dealership even when it had other owners. The service More

by Tman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Nukes
June 06, 2025

Travis is assisted me as always he was great and pleasant and was kind to me More

by Heavyguns49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
June 05, 2025

I always have a good experience with the service center and their service personnel. They have always given me good service. More

by Maddpoodle6092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Nukes
June 04, 2025

Best Location, Best Service, Best Customer Service by Travis as always. Technician is always Honest about what is needed at every oil change appointment. Look forward for my next oil change. Been coming More

by Divia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
June 03, 2025

Always great service! Employees are always pleasant and helpful… I have and will continue to recommend them. Thank you! More

by tokabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Cheadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garcia
Jun 04, 2025 -

Valley Ford of Columbus responded

Thank you so much for your continued support and kind words! We're grateful for your recommendations and are glad our team continues to provide you with great service. We look forward to seeing you again soon! Best regards, Valley Ford of Columbus

May 25, 2025

Professional and timely. The counter staff was very welcoming and concerned about my satisfaction. Thank you More

by lrector135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and cashier
May 30, 2025 -

Valley Ford of Columbus responded

Thank you for the kind words! We're glad to hear you had a professional and timely experience, and that our counter staff made you feel welcome and cared for. Your satisfaction means everything to us — we appreciate your support! Best regards, Valley Ford of Columbus

May 25, 2025

Repair for 2016 Mustang on May 19th 2025. Excellent service from the service department and fleet rental group. More

by midwestnavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and Karen in service
May 30, 2025 -

Valley Ford of Columbus responded

Thank you for the kind words! We're glad to hear you received excellent service for your 2016 Mustang. We appreciate your trust and look forward to serving you again! Best regards, Valley Ford of Columbus

May 23, 2025

The people who work at the service department are great. They do quality work & explain things well. More

by owens_1952
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason Schaub
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Valley Ford of Columbus responded

Thank you for the great feedback! We're proud of our service team and glad to hear they provided quality work and clear communication. We'll be sure to pass along your kind words — we appreciate your support and look forward to seeing you again! Best regards, Valley Ford of Columbus

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