Valley Ford of Columbus - Service Center

I have a 1989 Lincoln Towncar. Troy went addressed the concerns I expressed with profound knowledge. I wanted the best opinions possible and Troy provided above and beyond customer Troy went addressed the concerns I expressed with profound knowledge. I wanted the best opinions possible and Troy provided above and beyond customer service with patience as well as helpful tidbits to maintenance of my Lincoln. I will return when service is required! Bravo Troy! More

While I bought my card in another dealership. This one is closer to my home. I’ve had all the service done on my 2015 Ford expedition at this dealership even when it had other owners. The service This one is closer to my home. I’ve had all the service done on my 2015 Ford expedition at this dealership even when it had other owners. The service is great and I particularly remember Travis Nukes is very courteous and thorough More

Caleb was honest and stated the service we thought we needed wasn't necessary. He saved us a lot of money. His honesty and integrity is greatly appreciated. We will definitely be back. needed wasn't necessary. He saved us a lot of money. His honesty and integrity is greatly appreciated. We will definitely be back. More

Travis is assisted me as always he was great and pleasant and was kind to me pleasant and was kind to me More

I always have a good experience with the service center and their service personnel. They have always given me good service. and their service personnel. They have always given me good service. More

Best Location, Best Service, Best Customer Service by Travis as always. Technician is always Honest about what is needed at every oil change appointment. Look forward for my next oil change. Been coming Travis as always. Technician is always Honest about what is needed at every oil change appointment. Look forward for my next oil change. Been coming there since 2010. More

Always great service! Employees are always pleasant and helpful… I have and will continue to recommend them. Thank you! Employees are always pleasant and helpful… I have and will continue to recommend them. Thank you! More

Professional and timely. The counter staff was very welcoming and concerned about my satisfaction. Thank you The counter staff was very welcoming and concerned about my satisfaction. Thank you More

Repair for 2016 Mustang on May 19th 2025. Excellent service from the service department and fleet rental group. Excellent service from the service department and fleet rental group. More

The people who work at the service department are great. They do quality work & explain things well. They do quality work & explain things well. More