Valley Hi Toyota

Great service Worked the deal over the phone. The emailed price was no haggle and guaranteed. Car and price were delivery as agreed upon. No hidden fees. No nonsens Worked the deal over the phone. The emailed price was no haggle and guaranteed. Car and price were delivery as agreed upon. No hidden fees. No nonsense! Rock bottom price. No other dealer came close! More

Terrible Dealership Last month I purchased a truck from Valley-Hi, and the experience was overall pretty decent. After the fact, I found myself testing the features of m Last month I purchased a truck from Valley-Hi, and the experience was overall pretty decent. After the fact, I found myself testing the features of my new truck (like anyone would), and one in particular I cannot get to work. A safety feature called steering assist, or something of the like, thats supposed to auto-correct drifting into lanes. I later found out via an e-mail about features, that this is not included. I immediately contacted the salesman, and he admits to unknowingly stating that it does include something it does not. Now, I don't blame him for that as I'm sure its easy to get features mixed up when you're selling numerous cars. However, I do take issue with how it was handled after the fact. I contacted the GM of sales, requesting some sort of compensation for the lie, whether intentional or not, and he seems to sound glad to help me with some other add-on. He says he'd call me right back, then vanishes. I let a few days pass and contact the salesman again to see if he can check in on it, and no response. Any calls to the GM, voicemails left, do not get returned. Last night I e-mailed the head of customer service, and no response yet again. I'm assuming I'll hear some excuse about how someone wasn't working that day, or blah, blah blah. I'm now in touch with a lawyer to see what can be done as misinformation in car sales is a huge no-no. Buyer beware. I'd recommend going down the hill if you really want a Toyota. More

Went to look... Bought a Tundra 4x4 Sales staff knew the routine.... as painless as buying a car can be.... I bought the best Truck on the lot! It had a couple small scratches. If Valle Sales staff knew the routine.... as painless as buying a car can be.... I bought the best Truck on the lot! It had a couple small scratches. If Valley Hi Toyota in Victorville gets the scratches fixed as they promised... then I will give the team 10 gold stars! We showed up at 8:00 "Just to look"... and they were able to put together a deal... the staff stayed until 11:00pm to git'r'done..... I will keep this truck until it is a rusty smudge in the driveway! More

A happy customer 100% satisfied! Both the salesman and sales manager worked tirelessly to make sure my questions & wants were answered. They make sure they fulfill exa 100% satisfied! Both the salesman and sales manager worked tirelessly to make sure my questions & wants were answered. They make sure they fulfill exactly what they tell you they will. Look for sales man Anwar Parvez and also sales manager Gason was very helpful! More

Awesome Service! We Love Valley High Toyota, have purchased three cars there and the service department is wonderful! Valley high Toyota continually earns our trust We Love Valley High Toyota, have purchased three cars there and the service department is wonderful! Valley high Toyota continually earns our trust and we will keep shopping for and servicing our cars here! More

Great customer service Very attentive to needs, and easy, friendly people to work with, and called us a couple of days later to follow up with purchase 😊 also about courtes Very attentive to needs, and easy, friendly people to work with, and called us a couple of days later to follow up with purchase 😊 also about courtesy for detail on car and free gas tank fill up More

Valley high Toyota team is great! The Valley High Toyota team is always ready to help with any questions we have and they make it easy to understand. Bogar our salesman was very nice a The Valley High Toyota team is always ready to help with any questions we have and they make it easy to understand. Bogar our salesman was very nice and helpful, we love our new car. More

Best experience Juan Bobby and Ron are the best people I ever meet I will recomend my friends and family to them always the best to work with Juan Bobby and Ron are the best people I ever meet I will recomend my friends and family to them always the best to work with More

Driver forgot me I called for a driver. He said he would be here in 10 minutes. I waited outside my house. I called an hour later and he had forgotten. Otherwise, the I called for a driver. He said he would be here in 10 minutes. I waited outside my house. I called an hour later and he had forgotten. Otherwise, the service department is awesome. The drivers are very friendly. But the driver forgot More

Great service I drive 80 miles to get my vehicle serviced at Valley hi. The service manager Mike really knows what he’s doing. I have an older Tacoma that I won’t I drive 80 miles to get my vehicle serviced at Valley hi. The service manager Mike really knows what he’s doing. I have an older Tacoma that I won’t trust to anyone else. Keep up the great work More