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Valley Imports

4.8

632 Lifetime Reviews

402 40th St S, Fargo , North Dakota 58103
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Call (888) 858-7814

632 Reviews of Valley Imports

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January 16, 2019

"Service at valley imports "

- Audi

The last several visits to this dealership, I have not gotten a loaner car. Since we travel a few hours for service it would be much appreciated to have a loaner car to run multiple errands and have a place to hold my bags while in Fargo. I’m not sure if this is common now days, but it’s worth researching other dealerships to see if a car is given, and if it is, I think it would be worth changing dealerships. It certainly plays a thought into wanting to purchase our future cars in Fargo. overall I have been happy with the service, but the loaner situation could be a deal breaker when traveling so far and being stuck for so long. I have utilized the service car and he is very kind, it’s just not the same.

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Recommend Dealer
Yes
Employees Worked With
Erik Quenzer
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January 16, 2019

"Awesome detail services!"

- Brian Gullickson

Super friendly and fast! Great rates and attention to detail is amazing. I'm glad that I was referred to Valley Imports ! Thank you very much!

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Recommend Dealer
Yes
Employees Worked With
Angi Bigelow
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brian Mackner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Jan 17, 2019 -

Valley Imports responded

Thank you for the great review! We are glad you chose Valley Imports as well!!

Helpful
January 16, 2019

"Multiple service issues"

- BORNHAWKIFAN

I came in multiple times for multiple service issues. Each time, I had Michelle as my service advisor. She was very informative, she was punctual with replies and always treated me like family. I highly recommend her for all your service needs.

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Recommend Dealer
Yes
Employees Worked With
Michelle Alm
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Jan 17, 2019 -

Valley Imports responded

We appreciate the great review and the kind words for Michelle! Thank you!!

Helpful
January 16, 2019

"Good service as always "

- HRVYHENDERSON

Reliable friendly service. I enjoy the little videos I get from the service technician showing me that things are looking or that there needs to some work over and above the routine maintenance.

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Recommend Dealer
Yes
Employees Worked With
Erik Swenson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Erik Quenzer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Jan 17, 2019 -

Valley Imports responded

Thank you very much for the review! We are glad you enjoy the videos and we will continue to find ways to make your service experience truly exceptional!

Helpful
January 16, 2019

"Excellent service, highly recommend! "

- Amanske

The employees were very knowledgeable and caring about my needs and understanding of the new vehicle I purchased. I appreciate everything they did for me!

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Recommend Dealer
Yes
Employees Worked With
Kristen Pagel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Todd Potulny
Robbie Seaman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Walz
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Jan 16, 2019 -

Valley Imports responded

We appreciate your business and are grateful for this review! Enjoy your new vehicle!!

Helpful
January 15, 2019

"I had a recall on my 2014 at. "

- BRANDON61895

Michelle was a great help in any questions I had during the repair process of my car. Overall, your service department left a great impression of how your dealership is ran.

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Recommend Dealer
Yes
Employees Worked With
John Aarfor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michelle Alm
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Jan 16, 2019 -

Valley Imports responded

Thank you for the kind words regarding Michelle and thank you very much for the 5 star review! we sincerely appreciate your business!!

Helpful
January 15, 2019

"Premier service provided by Valley Imports"

- SEANOSMITH

The staff at Valley Imports goes the extra mile to make servicing your vehicle as easy as possible. On top of that the service is excellent. The treated me like I was their best customer. Thanks Valley Imports.

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Recommend Dealer
Yes
Employees Worked With
Michelle Alm
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Jan 16, 2019 -

Valley Imports responded

Awesome review! We greatly appreciate the 5 stars and we DO think every customer is our best customer!! Thank you for the business!!

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January 15, 2019

"It was great"

- BYUNGJOO95

I had a good experience with Valley Imports. Especially Robbie was very friendly f to me and explained all the things that I was curious about.

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Recommend Dealer
Yes
Employees Worked With
Todd Potulny
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robbie Seaman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Richmond
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Jan 16, 2019 -

Valley Imports responded

We are grateful for the review and happy that you had a memorable experience! enjoy your vehicle!!

Helpful
January 15, 2019

"Attention To Detail"

- Ryan

I was in for a minor alignment issue recently. The service department really went the extra mile to make sure that everything was not only correct according to the manufacturer, but to my liking as well. This is nothing short of the best service department around!

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Michelle Alm
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brian Mackner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Jan 16, 2019 -

Valley Imports responded

Wow! Thank you so much for kind words and the 5 stars!! We are grateful for your business!!

Helpful
January 15, 2019

"Excellent service"

- MBROWN29

As usual, Michelle and all the staff are welcoming and helpful at check in and in keeping one informed on the status of the service.

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Recommend Dealer
Yes
Employees Worked With
Erik Swenson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michelle Alm
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Zach Watterson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Jan 16, 2019 -

Valley Imports responded

Thank you very much for the 5 stars! We appreciate your business!

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