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Valley Imports

Fargo , ND

4.8
2,915 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,915 reviews

June 07, 2021

Great service provided by service department. Took care of my oil change and recall in one stop. Great price as well. Thank you for that More

by thomasj.delp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jun 08, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and kind words!

June 07, 2021

I went with no appt but service people fix my car Only I went with no appt but service people fix my car Only thing it’s take little extra time but I am happy with service. Front desk person are very fri More

by MSUSIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richmond
Jun 08, 2021 -

Valley Imports responded

Thank you for the opportunity to service your vehicle. There is no doubt that we do get backed up occasionally and customers have to wait longer than they anticipated. We appreciate your patience and will try our best to stay on schedule for your next appointment.

June 07, 2021

Great service! Washed my car both times I had it in. Got the parts I needed in less then 2 days, then serviced it and had it back to me in 2 more days. More

by PARKERCLVN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Jun 08, 2021 -

Valley Imports responded

Thank you for your kind words and 5 stars!

June 07, 2021

We love Valley Imports! Great service!! Always treated with respect and the staff are well studied on their cars and products. Also, love the car wash!! 😀 More

by Vlhoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Michelle Alm
Jun 08, 2021 -

Valley Imports responded

Thank you taking your personal time to complete a review for us. We take our customer reviews seriously because we believe we can learn and improve from them. With that in mind, would you feel comfortable telling us what we could have done better/differently to have earned 5 stars for "Pricing"? Thank you!

June 06, 2021

Great customer service, vehicle done quickly in service department. Eric was great and got me into the perfect vehicle that met my needs. Great dealership :) More

by HPECK80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Angi Bigelow, Wayne Lepp
Jun 07, 2021 -

Valley Imports responded

Thank you so much for the 5 stars and kind words!

June 06, 2021

Very responsive and willing to go above and beyond to meet my needs on my leased Audi Q3. They never disappoint. Thank you nothing more bro add More

by ARTIST0761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jun 07, 2021 -

Valley Imports responded

Thank you for the kind words and 5 stars!

June 05, 2021

They’re customer service was very efficient and respectful. I liked that they sent me a video showing me everything that they did and inspected. More

by REBECCA.L.KOTCHIAN
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Jun 07, 2021 -

Valley Imports responded

Thank you for the 5 stars and kind words!

June 05, 2021

Honestly, fair, knowledgeable on banking and internet rate. Above and beyond in customer satisfaction. Great knowledge on vehicles. The environment was relaxing and welcoming the entire time I was there More

by enochmccalla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Todd Potulny, John Olson, Zach Bye
Jun 07, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and kind words! We appreciate you!

June 05, 2021

The service was fairly good, the sale person was very helpful. The trade in was not too pleasant but worked out later. One big disappointment was the dealer should offer the mounting if the front license More

by skkan97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Pagel, Marshal Girodat, Brendan Levings
Jun 08, 2021 -

Valley Imports responded

You are absolutely right. We should have communicated with you before your delivery regarding the license plate bracket and we are sincerely sorry for that mistake. We appreciate your business and hope we have an opportunity to make this up to you when you are ready to service your new vehicle.

June 04, 2021

Michelle was a 10 when it came to making sure we were able to chose the vehicle to best fit our needs. Robbie was a wealth of knowledge when it came to the many features our new Audi came with. Overall More

by wnheintz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Robbie Seaman, Tana Martin, Kristen Pagel, Marshal Girodat
Jun 04, 2021 -

Valley Imports responded

Thank you so much for the kind words and 5 stars!

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