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Valley Imports

Fargo , ND

4.8
2,915 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,915 reviews

June 01, 2021

They did a great job and kept me up to date on what was going on with my car service. The only thing that would have made it better is if they would’ve gotten the lint from the towels off my car after they More

by SPOILEDROTTEN_739
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Wayne Lepp
Jun 01, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and kind words! We are trying to find the perfect drying towel that leaves no lint, but is also durable enough for the number of washes we do each day. We will continue to experiment until we find the right one! Thank you for the feedback!!

June 01, 2021

Erik was awesome! We could not have asked for a better experience from everyone that assisted us. The process was seamless and everyone we interacted with was knowledgeable and very nice.Thank you. More

by knightshade2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Bob Schumacher, Matt Walz, Jake Mueller
Jun 01, 2021 -

Valley Imports responded

Thank you so much for the 5 stars and kind words! Enjoy your vehicle!

May 31, 2021

Service that you can trust on! Give you a reasonable estimate no surprises. Hope to make online appointment to provide more details about service and pricing More

by FORESTCRBON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow
Jun 01, 2021 -

Valley Imports responded

thank you for taking your personal time to complete a review for us! We take our customer reviews seriously because we believe we can learn and improve from them. With that in mind, would you feel comfortable telling us what we could have done better/differently to earn 5 stars for "Pricing"? Thank you.

May 31, 2021

Clean friendly, knowledgeable about vehicles. Have a courtesy driver available when needed. Good selection of different brand vehicles except need more convertables in summer season. Have surgery free More

by TIMHELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Michelle Alm, Brian Mackner, Keith Stroh
Jun 01, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us.

May 31, 2021

Friendly knowledgeable clean place. Have a good selection and a variety of vehicles available. Except need more convertables available in summer season. Sugar free coke and courtesy driver always a More

by TIMHELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Michelle Alm, Brian Mackner, Keith Stroh
Jun 01, 2021 -

Valley Imports responded

Thank you for taking the time to complete a review for us.

May 31, 2021

Disorganized. Dishonest. Untrustworthy. Worst car service experience in my life. John the service manager is a jerk. This group has a poor reputation after asking around. I will never ever use them More

by JDMN100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wes, , Michelle Alm, John Aarfor
May 30, 2021

A friendly, professional, dealership to have your car checked over. All questions you may have concerning your car, are very quickly analyzed and correctly answered. More

by MCNUTTP5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Keith Stroh
May 31, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and kind words! We appreciate you!

May 29, 2021

Valley Imports and salesman Joe Klein were great to work with! Trading and buying a car through them was convenient & fast. They offered a trade-in value that I was pleased to accept and a very reasonable p More

by Lana Lindell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Jake Mueller, Joe Klein
May 29, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and kind words! We truly appreciate you!!

May 29, 2021

I continue to receive excellent service, repairs to my vehicles. Sometimes it takes longer as they are booked up and other cars repairs take more time.... They accommodate me very well More

by DSOLA.BEACH8000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hendrickson, Tony Hirchert, Wayne Lepp, Elmer Wenzel, Don Tollefson
May 29, 2021 -

Valley Imports responded

Thank you very much for the kind words and understanding! We do get backed up from time to time, but we try our best to accommodate everyone! Your loyalty is greatly appreciated!!

May 28, 2021

As always Michelle took great care of our VW Atlas and our family when we come to the dealership. She makes sure all our atlas device needs are taken care of no matter how minor it may seem. More

by PHILLIP W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
May 28, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and kind words for Michelle! We appreciate your business!!

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