
Valley Imports
Fargo , ND
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I can't say enough good things about this dealership, the staff, the service and especially my salesperson NATHAN! He stayed in contact with me for over a year trying to find me a special used coupe. Never staff, the service and especially my salesperson NATHAN! He stayed in contact with me for over a year trying to find me a special used coupe. Never happened. I finally decided to buy another new car and Nathan came through. Matched price from larger competitors, no hassle. This alone should be a deciding factor in purchasing a new outlander, but add in the excellent service and there's your no-brainer. Valley Imports should be the choice for buyers. FAR EXCEEDED MY EXPECTATIONS! ....TWICE. Thank you, Scott Beasecker. More
Top notch service team and documentation. I was also able to work while waiting for my service work to be completed. I was given an estimate of time that work would be completed and it was accurate as to act to work while waiting for my service work to be completed. I was given an estimate of time that work would be completed and it was accurate as to actual time. More
Enjoy walking they the doors of this dealership greeted promptly by personnel whom are friendly and inviting. Received Assistance from any and all I ask. Very informative and willing to go that extra mile promptly by personnel whom are friendly and inviting. Received Assistance from any and all I ask. Very informative and willing to go that extra mile for customers satisfaction More
Michelle is very personable and friendly. That said, the 2 times I’ve taken my Golf to Valley Imports my oil has been under filled despite the service invoices saying “6 quarts” and “5.5 quarts” respectivel 2 times I’ve taken my Golf to Valley Imports my oil has been under filled despite the service invoices saying “6 quarts” and “5.5 quarts” respectively. I live in Crookston - 75 miles from Valley Imports. I thought the first time it must be a fluke, but the 2nd time I thought to check my oil when I arrived home. Oil temp was approximately 205 degrees after sitting for 5 minutes on a flat surface per the manual. The dipstick read below the bottom of the hash marked “full” range. The oil capacity of this engine is approximately 6 quarts. I had a quart of the 0w40 Euro Mobil1 you use on hand so I slowly topped up and it took the entire quart to get between 75%-100% of the way up the hashmarked “full” range. More
Work completed correctly on time. Had business to complete with management that was also accomplished without hassle. Sales rep that sold my car was also there to discuss a potential future purchase. complete with management that was also accomplished without hassle. Sales rep that sold my car was also there to discuss a potential future purchase. More
I recently brought my vehicle to the service shop at Valley Imports to have a remote start installed. The service tech was friendly and quite helpful. He took his time explaining to me how the process w Valley Imports to have a remote start installed. The service tech was friendly and quite helpful. He took his time explaining to me how the process would go and how I was able to arrange for a courtesy ride. Afterwords, the tech made a video demonstrating how to use the new remote start. Overall, I had a great experience at Valley Imports. More
We had a great experience. Erik was very helpful and always quick to respond when we had questions or concerns. I would recommend working with the team at Valley. always quick to respond when we had questions or concerns. I would recommend working with the team at Valley. More
Valley Reconditioning did great on our detailing of our Subaru. I will definitely go back for future detailing. We brought our truck here a couple years ago and there work remains exceptional. Subaru. I will definitely go back for future detailing. We brought our truck here a couple years ago and there work remains exceptional. More
I have been a customer for 8 years now with Valley Imports, and there has never been an issue. Cory Burkhardt was my service contact for the first 6 years, and I have Wayne Lepp now since Cory has bee Imports, and there has never been an issue. Cory Burkhardt was my service contact for the first 6 years, and I have Wayne Lepp now since Cory has been promoted. Both of these guys have been great! More
Always a great experience at Valley. Great customer service and very knowledgeable. Love the videos and updates I get while my car is being serviced. service and very knowledgeable. Love the videos and updates I get while my car is being serviced. More