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Valley Imports

Fargo , ND

4.8
2,899 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,899 reviews

April 29, 2021

Great service advisors especially Keith who out of his way. The technician and hisvideo of the underneath of the car and what shape the tires and brakes were I More

by GSD2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Apr 30, 2021 -

Valley Imports responded

Thank you for your kind words and 5 stars!

April 29, 2021

MY purchase was as smooth as ever. I would recommend everyone to stop in and see if they can help you on your search for a vehicle More

by derkand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Brendan Levings
Apr 30, 2021 -

Valley Imports responded

We truly appreciate your kind words and the 5 star rating! We are glad to have you as part of our Valley Imports Family!!

April 28, 2021

We worked with Zach Bye and he was great! No pressure whatsoever. He was polite, answered all of our questions without the typical sales guy push. We're happy so far with our Subaru Forester that we purc More

by wwangrud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Jake Mueller, Zach Bye
Apr 29, 2021 -

Valley Imports responded

Thank you very much for choosing Valley Imports! We truly appreciate the 5 stars and kind words for Zach!

April 28, 2021

Joe Klein was very patient with us as we decided what make and model we decided to go with. Once we chose the 2021 Atlas Cross Sport SEL, he walked us through all the details of the car, setting up the p More

by littletolly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Todd Potulny, Joe Klein
Apr 29, 2021 -

Valley Imports responded

Thank you so much for the kind words for Joe and Matt! We are very happy to have you as part of the Valley Imports Family and are grateful for the 5 stars!

April 28, 2021

Always excellent service. Friendly, helpful and quick. Bring my vehicle here for all services. Would recommend to others as well. Top rate service customer focused More

by JENNY-STAFFORD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Apr 29, 2021 -

Valley Imports responded

Thank you for the kind words and 5 stars! We appreciate you!

April 27, 2021

Worked at car dealerships for 44 years. Have seen an array of salesperson who can make the experience not so pleasant. My experience was very pleasant. No hard sell. Let the vehicle do the selling. Eri More

by louiseguetter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Kristen Pagel, Matt Walz
Apr 28, 2021 -

Valley Imports responded

Thank you very much for the kind words for Erik and the 5 star rating! Most of all, thank you for choosing Valley Imports!!

April 26, 2021

Very nice job at checkin and checkout. Nice building with plenty of options for working while service was being performed. Took longer than expected but was provided with regular updates. More

by c4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Apr 27, 2021 -

Valley Imports responded

Thank you for the kind words regarding our facility. We take our customer comments very seriously and it seems we need to work on our promise times and overall promptness in service. We will do better and we thank you for bringing this to our attention.

April 26, 2021

Very good customer services answer any question was ask. I am willing to recomen also a come back for upgrade when I ready to do that More

by matos2865
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Olson
Apr 27, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us.

April 23, 2021

Very slow service. Waited 2 hours for a scheduled oil change. However the staff are always great and I will always appreciate their good quality customer service. More

by CAITY252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Stroh
Apr 27, 2021 -

Valley Imports responded

We are truly sorry for failing your expectations of appointment time. We are currently examining our Service Xpress processes and we will get better. Please accept our apology and know that your expectation is important to us.

April 22, 2021

Outstanding service. Correctly diagnosed problem and repaired. Great people to work with. Only place I go for mercedes service. Very competent and professional. The seem to care. More

by LEEBECCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mackner, Wayne Lepp, Don Tollefson
Apr 22, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and kind words! We will continue to work hard and provide you the experience you deserve!!

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