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Valley Imports

Fargo , ND

4.8
2,903 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,903 reviews

April 26, 2021

Very nice job at checkin and checkout. Nice building with plenty of options for working while service was being performed. Took longer than expected but was provided with regular updates. More

by c4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Apr 27, 2021 -

Valley Imports responded

Thank you for the kind words regarding our facility. We take our customer comments very seriously and it seems we need to work on our promise times and overall promptness in service. We will do better and we thank you for bringing this to our attention.

April 26, 2021

Very good customer services answer any question was ask. I am willing to recomen also a come back for upgrade when I ready to do that More

by matos2865
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Olson
Apr 27, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us.

April 23, 2021

Very slow service. Waited 2 hours for a scheduled oil change. However the staff are always great and I will always appreciate their good quality customer service. More

by CAITY252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Stroh
Apr 27, 2021 -

Valley Imports responded

We are truly sorry for failing your expectations of appointment time. We are currently examining our Service Xpress processes and we will get better. Please accept our apology and know that your expectation is important to us.

April 22, 2021

Outstanding service. Correctly diagnosed problem and repaired. Great people to work with. Only place I go for mercedes service. Very competent and professional. The seem to care. More

by LEEBECCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mackner, Wayne Lepp, Don Tollefson
Apr 22, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and kind words! We will continue to work hard and provide you the experience you deserve!!

April 22, 2021

Keith was friendly, knowledgeable and helpful when I dropped off my car for an oil change. He was able to call for a ride for me to work and called me right away to discuss details of what needed to be More

by AMEIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Apr 22, 2021 -

Valley Imports responded

We are grateful for the 5 stars and kind words! We appreciate you!!

April 22, 2021

Excellent Service!!! Never bought a car before and had the salesman sit with us and show us all the features of the car. It was great! More

by abg11678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Todd Potulny, Joe Klein
Apr 22, 2021 -

Valley Imports responded

Thank you so much for choosing Valley Imports! We are grateful for the 5 stars and very appreciative of the kind words!!

April 22, 2021

Keith was great to work with, explained things thoroughly. Would highly recommend others. Feels like things will get taken care of when Keith is involved. More

by mwjr72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh, Heather Miller
Apr 22, 2021 -

Valley Imports responded

Thanks so much for the kind words for Keith and for the 5 stars!

April 22, 2021

I love Valley Imports! Erik Swenson is an awesome asset to your company. Every time we come there for an oil change or any type of service, we get treated very well! More

by Vlhoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Kristen Pagel, Matt Walz
Apr 22, 2021 -

Valley Imports responded

Thank you! We think Erik is pretty great too! We are very thankful for the 5 stars and kind words!!

April 20, 2021

Service was efficient especially the client service desk person, very accomodating and customer service is great. 1 2 3 4 5 6 7 8 9 More

by ROCKMACABALLUG110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cant, remember
Apr 20, 2021 -

Valley Imports responded

Thank you for the 5 stars and kind words!

April 20, 2021

Very friendly staff. Made sure we worked everything out before we move out of state. Keep up the good work guys. Will definitely recommend them. More

by donnilm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tana Martin, Kristen Pagel, Marshal Girodat
Apr 20, 2021 -

Valley Imports responded

Thank you very much for taking your personal time to complete a review for us. We appreciate your business.

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