Valley Imports

Kind curtious helpful. I appreciate being kept in the loop and apprised of the progress on our vehicle. Do wish you had a service outlet nearer to our current location however. loop and apprised of the progress on our vehicle. Do wish you had a service outlet nearer to our current location however. More

My wife and I started our search for a new car in a much larger city in the southwest and came across a wide variety of sales people. Neither of us had purchased a new car in over 8 years - we buy them and larger city in the southwest and came across a wide variety of sales people. Neither of us had purchased a new car in over 8 years - we buy them and keep them until they're dead. Anymore, car buying is becoming a commodity purchase - the internet has generally been setting the price and all dealers can do is offer a great buying experience and customer service when the time comes for maintenance. Initially we were set on a Mercedes Benz GLE and that is when we met Matt Pyle. Matt is incredibly good natured and exerted no pressure on us to purchase a car. He is very knowledgeable about more than just Mercedes Benz. We didn't find exactly what we wanted in the GLE and Matt suggested we test drive an Audi instead. He was able to walk us through the Audi and took us on a test drive. The fantastic part about Valley Imports is that it seems the sales people do not compete with each other for a sale - Matt didn't waste his time with us when we didn't find exactly what we wanted and we didn't feel the need from him to keep us looking at Mercedes Benz. We ended up with an Audi and Matt was still credited with the sale. Both Marshal Girodat and Kristen Pagel assisted us in some of the other complex decision making and adding things on like window tinting and a remote start. I think the business model used at Valley Imports creates an excellent customer service experience when buying a new car. More

I had my 2019 Volkswagen Tiguan in for a 30000 mile service. Michelle Alm was great to work with. The service dept.was very professional and addressed all my needs in a timely fashion. service. Michelle Alm was great to work with. The service dept.was very professional and addressed all my needs in a timely fashion. More

Great and quick service. Get the service the same day when I wanted. Friendly and professional worker. Good experience. The ride is fast no waiting time. when I wanted. Friendly and professional worker. Good experience. The ride is fast no waiting time. More

Everything you could want in a dealer. Sexy, foreign cars. Full service shop complete with lounge (drinks, snacks, comfy seats, outlets, entertainment, wifi) and service car to take you wherever while t cars. Full service shop complete with lounge (drinks, snacks, comfy seats, outlets, entertainment, wifi) and service car to take you wherever while they service your car. Pickup provided too, just call the number on the card. All on top of friendly staff that will do whatever you need. More

I couldn’t be more pleased with this dealership. Everything related to my purchase was handled efficiently and professionally. My sales rep Erik was polite, helpful and very relaxed—no pressure at a Everything related to my purchase was handled efficiently and professionally. My sales rep Erik was polite, helpful and very relaxed—no pressure at all. Marshal the finance man was great as well, finishing the paperwork quickly and explaining the extended warranty options well—once again with no pressure. I had heard many good things about this dealership and they were all true. I definitely will be a customer for life. More

Gordy and Jake were very helpful. Everyone I spoke with was friendly. I never felt pushed to buy. Gordy answered my questions and I had a lot. He even came in on his day off to wash my new vehicle an was friendly. I never felt pushed to buy. Gordy answered my questions and I had a lot. He even came in on his day off to wash my new vehicle and fill it with gas for me to pickup. More

We are buying an Audi Q3 at Valley Imports because of the quality of our previous car—2007 A4– and the quality of the dealership. quality of our previous car—2007 A4– and the quality of the dealership. More