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Valley Imports

Fargo , ND

4.8
2,903 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,903 reviews

April 15, 2021

Paul is the best. I have always believed Paul is the top technician in the country.The vehicle came back to me clean and ready to go. Thank You. More

by GLRACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hendrickson, Tony Hirchert, Don Tollefson
Apr 16, 2021 -

Valley Imports responded

Thank you very much for the kind words for Paul! We think he's the best as well! If you feel comfortable sharing, could you tell us what we could do better/differently to earn 5 stars for Pricing? We take our customer comments very seriously and try to learn from each one.

April 14, 2021

Some of the "little things" in our interaction with Erik at Valley Imports really stood out. For example, filling the gas tank before we took our car home after signing the paperwork. We've never had any de More

by roy.jacobsen
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Marshal Girodat, Jake Mueller
Apr 14, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us. We take customer feedback seriously, because we believe we can learn from it. We will take a look at our processes regarding pre-owned vehicle reconditioning and see what we could have done better on your vehicle. Thank you for your business.

April 14, 2021

Everyone I talked to was knowledgeable and friendly. I appreciate that we didn’t have to haggle for a price. All in all, a great experience. More

by ljloose56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Todd Potulny, Joe Klein
Apr 14, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and kind words! We appreciate you!!

April 14, 2021

Overall, I’m incredibly pleased with my experience at Valley Imports! Their sales team (Nathan & Todd) were friendly and eager to answer all my questions, which I really appreciated. Even after purchasin More

by riley.qualley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Schumacher, Matt Walz, Todd Potulny, Nathan Moris
Apr 15, 2021 -

Valley Imports responded

Thank you very much for the 5 star rating and the kind words for Nathan and Todd. We appreciate the opportunity to earn your business and will do our best to offer you an exceptional experience through the ownership journey!

April 13, 2021

It was a nice no pressure atmosphere, everyone was polite and very helpful. It was the shortest experience I have had buying a new vehicle. More

by trisjesness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Pagel, Marshal Girodat, Todd Potulny, Joe Klein
Apr 13, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars! We truly appreciate your business!

April 13, 2021

My vehicle strangely had two broken rear springs that required a Mercedes specialty tool and an alignment that also required Mercedes doing so you could say I had no choice. Everything was done that I ne More

by IKE2300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Lepp
Apr 13, 2021 -

Valley Imports responded

Thank you very much for the 5 star review! We truly appreciate your business and will continue to do our best to provide you with the experience you deserve!

April 13, 2021

Since the purchase of my new vehicle, I have been extremely satisfied with the sales and service there. They do a very good job making you feel welcome and are very helpful. More

by lauraltallakson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Keith Stroh
April 12, 2021

Reconditioning Department did a great job with my 14 year old vehicle's interior. Some of same crew worked on it in 2017. Well done. More

by Joe B
Recommend Dealer
Yes
Employees Worked With
Brian Mackner
Apr 12, 2021 -

Valley Imports responded

Thank you so much for the kind words and 5 stars! We are also grateful for your loyalty!!

April 12, 2021

Amazing attention and service each time I take my vehicle in for maintenance. The service advisors take incredible time to explain and educate what NEEDS to be done vs what we can just keep an eye on. I have More

by KRISTI.MECHALEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Lepp, Keith Stroh
Apr 13, 2021 -

Valley Imports responded

Wow! This review is truly humbling. We are so grateful to have you as our customer and we will continue to do our best to provide you the excellent service you deserve. Thank you so much for the 5 stars and kind words! We appreciate you!!

April 10, 2021

They were able to get my car in right away and fixed the problem in a timely manner! Also gave me a loner car to drive! More

by Arne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Apr 12, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and kind words! We appreciate you!

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