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Valley Imports

Fargo , ND

4.8
2,903 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,903 reviews

April 02, 2021

The people at Valley Imports are always very friendly and are willing to take the time to answer any questions you may have. Knowledgable staff More

by AbbyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Apr 03, 2021 -

Valley Imports responded

Thank you very much for taking your personal time to complete a review for us! We appreciate the kind words!

April 02, 2021

A very fair and customer focused dealership that is amazing to work with and always try’s to do the best for you! Rare find! More

by BROOKE.FRANZEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Brustad, Matt Walz, Todd Potulny, Joe Klein
Apr 03, 2021 -

Valley Imports responded

Wow! Thank you SO MUCH for the kind words and 5 stars! We appreciate you!

April 02, 2021

Joe, Todd and Marshal made this the easiest no pressure vehicle purchase we have made! Todd and Joe found us the car we wanted and had it for us in days. Marshal made the paperwork easy. Joe went though More

by JeremyWyland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Todd Potulny, Joe Klein
Apr 03, 2021 -

Valley Imports responded

This is fantastic to hear! Thank you very much for the kind words and 5 stars! We are truly grateful that you chose to do business with Valley Imports!

April 01, 2021

Always a pleasure dealing with Tana and Matt great working with them on sale of new Q- 7 for my wife. Easy to deal with More

by CUTIEOLIVER110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tana Martin, Matt Walz
Apr 01, 2021 -

Valley Imports responded

We sincerely appreciate your business and are glad we can make your experience what you deserve! Thanks for the 5 stars!

April 01, 2021

Great service, friendly people, clean, car back when promised and use of their car while mine was being worked on, don't like this part of being forced to use 25 words in order to finish More

by PATNLACY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Apr 01, 2021 -

Valley Imports responded

We wish DealerRater wouldn't require 25 words either! Regardless, we truly appreciate your business and are thankful for the 5 stars and kind words!

April 01, 2021

Waiting 2 hrs from my appt time for an oil change seems long and not being able to get a loaner car EVER when doing my service is more than frustrating, especially when Gateway up the road offers a Cadi fo More

by DMHAWK469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Apr 02, 2021 -

Valley Imports responded

We sincerely apologize for it taking so long for your oil change. We take our customer reviews seriously and we will re-visit our process regarding this service and make it better. We would like to be able to provide a loaner vehicle for every customer each day, but with in excess of 50 customers coming through our service doors each day, it isn't possible. We do our best to provide loaners to customers whose vehicles are undrivable due to safety or drivability issues. We do offer shuttle service and will take our customers wherever they want or need to go within the metro area. Again, we apologize that your visit was not the experience you deserved and we will work hard to offer you a better experience next time.

April 01, 2021

I don’t know much about the dealership since I am from out of state. However, Keith was very hospitable and ready to assist. Thanks! More

by KKILCREASE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Apr 02, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us.

March 31, 2021

Robbie was great to work with as he was very Caring and knowledgeable. First time buying from Valley Imports and won’t be our last! More

by matt.bauduin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Robbie Seaman, Todd Potulny
Mar 31, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and kind words! We are grateful you chose to do business with Valley Imports!!

March 31, 2021

Michelle and Keith consistently give the best customer service I could ask for. They make me feel like a valued customer. They are amazing service professionals. More

by kvein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Keith Stroh
Mar 31, 2021 -

Valley Imports responded

Thank you so much for the 5 stars and kind words! We appreciate you!!

March 31, 2021

Loved the service video - gives customer the know how andcgains trust! Thank you for sharing with me since I’m new to Valley Imports service shop More

by Lori shellito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Apr 01, 2021 -

Valley Imports responded

We sincerely appreciate the 5 stars and kind words! We are glad to hear that you like our video too!

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