Back

Valley Imports

Fargo , ND

4.8
2,903 Reviews

402 40th St S

Fargo , ND

58103

Directions

By Type

Showing 2,903 reviews

March 26, 2021

Worked with Zach and he made the buying process easy with not a lot of pressure to buy, which was nice as it was my first car bought from a dealership. Would recommend him to anyone looking for a vehicle. More

by Alexperala55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Jake Mueller, Zach Bye
Mar 26, 2021 -

Valley Imports responded

Thank you so much for the 5 stars and kind words! We are grateful that you considered Valley Imports for your purchase and we will strive to give you excellent service during your ownership journey!

March 26, 2021

They had everything ready before we even got there finance wise and vehicle was out and ready to drive they answered all our questions we were out of there in our new vehicle in about 45 min they were More

by Alicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Jake Mueller, Joe Klein
Mar 26, 2021 -

Valley Imports responded

Alicia, that is great to hear! We truly appreciate the 5 stars and kind words and will strive to provide you with excellent service after the sale!!

March 25, 2021

We have purchased our last five vehicles from Valley Imports, a top notch dealership from sales to finances to service for routine maintenance. Friendly, knowledgeable easy to work with staff make Val More

by JIM.BELCOURT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Marshal Girodat, Todd Potulny
Mar 25, 2021 -

Valley Imports responded

Thank you very much for your loyalty, the kind words and 5 stars! We truly appreciate you!

March 25, 2021

Erik was so easy to work with, and didn’t pressure me into getting something I wasn’t looking for. Best experience at valley imports by far! More

by kshairstudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Matt Walz, Todd Potulny
Mar 25, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and kind words!

March 25, 2021

I was very impressed with the customer service and accommodating staff. They were able to squeeze my car in and complete my repairs on a very busy day. More

by KKESSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Mar 25, 2021 -

Valley Imports responded

We are glad to hear that your experience was what you deserved! Thank you very much for the 5 stars and kind words!!

March 25, 2021

Keith listened to my concerns and made arrangements around my schedule to check out any potential problems. Easy drop off, prompt response to issues. Concern resolved with notation added in case future More

by ALFORCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Mar 25, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars! We appreciate your business!!

March 25, 2021

Awesome. Easy to work with and I love my new Atlas! Erik was professional and helped me find the car that was right for me. More

by pinkldy10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Marshal Girodat, Todd Potulny
Mar 26, 2021 -

Valley Imports responded

Thank you so much for the 5 stars and kind words! We appreciate your business!!

March 24, 2021

Very good experience. I gave a 4 star because the financing explanation was a little rushed. I would of liked more details about the finance rates and time to ask questions. More

by rhffinley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Matt Walz, Bob Lever
Mar 26, 2021 -

Valley Imports responded

Thank you very much for taking your personal time to complete a review for us. We take our customer's comments very seriously and we will re-examine our process in the finance department to make sure we do a better job going forward!

March 23, 2021

Very professional and courteous staff. Service reports were exceptional and updates were good. I would recommend to others for sales and service in the future. More

by LISAKAY923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Mar 24, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and kind words! We appreciate you!!

March 22, 2021

3 1/2 hours to wait for an oil change is a bit excessive especially when you are sitting in the waiting room. I came in for an 11:00 am appointment and waited until 2:30 pm till it was finished. More

by VERNELSCHNEIDER
Recommend Dealer
No
Employees Worked With
Don Tollefson
Mar 23, 2021 -

Valley Imports responded

Thank you for sharing your experience with us. We agree that 3 1/2 hours for an oil change is too long, no matter what kind of vehicle it is. Your motorhome also required a recall, which we had never performed before, so learning about that requirement and performing it correctly, took longer than normal. We sincerely apologize for taking too long to perform these services.

...
140
...