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Valley Imports

Fargo , ND

4.8
2,897 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,897 reviews

March 03, 2021

Very friendly and professional staff. Met all my expectations. Mercedes Benz dealerships cater to all your needs and concerns. Highly recommend Mercedes Benz dealerships. Thanks for all you do. More

by jla11667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Pagel, Matt Walz, Matt Pyle
Mar 05, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and kind words!

March 02, 2021

Valley imports is alway very accommodating and easy to work with. We walked away getting an excellent deal and their finance manager was so knowledgeable! More

by JWALZ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Jake Mueller
Mar 03, 2021 -

Valley Imports responded

Thank you for the 5 stars and kind words!

March 02, 2021

Tana was fabulous. She knew everything about my SQ8 and answered all my questions with great dexterity.I will definitely go to her first for my high end car needs. More

by charlesowoodmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tana Martin
Mar 03, 2021 -

Valley Imports responded

We truly appreciate your kind words for Tana! We think she's awesome too!

March 02, 2021

The crew was good to work with. I have some issues with the way we got to resolving my issues. The service people kept me informed and I approved all of the work. Valley imports seems to be a good business More

by BOB.VOLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Lepp
March 02, 2021

Great customer service from Jason in Parts, Wayne and Michelle in Service addressing and our concerns over the problem we were experiencing with our tires. They took care of the problem and went above an More

by rm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Jason Hendrickson, Wayne Lepp
Mar 03, 2021 -

Valley Imports responded

Thank you so much for the 5 stars and kind words! We are happy to know that you had the experience you deserved!

March 01, 2021

Got me in earlier than expected, great service as always. Inspection performed was informative and thorough. I appreciate how well they look after my vehicles. More

by ndgntlmn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Mar 02, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and kind words!

March 01, 2021

It took multiple phone calls to schedule the appointment. The service department at Valley Imports does not answer the phone and does not return phone calls when I have left messages. This is the first tim More

by Joel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Tollefson
Mar 02, 2021 -

Valley Imports responded

We sincerely apologize that we felt short of your expectations during your recent visit. It is extremely important to us that our customers receive the experience they deserve, every time they visit our dealership and it sounds like we fell short for you. We will definitely look at our phone processes and learn from the information you shared with us. We will strive to do a better job, so if you decide to give us another opportunity to earn your business, you won't be disappointed.

February 27, 2021

Valley Imports is by far the best dealership I have ever worked with. They definitely make sure you purchase the right vehicle that benefits yourself not themselves. Thank you Valley Imports! More

by Tanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Todd Potulny, Joe Klein, Brendan Levings
February 27, 2021

Good service, personable and quick to respond. Joe has attended every problem I have had with wonderful service! The Auto Butler service was great, the car looks great~ More

by Prairie246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Todd Potulny, Joe Klein
Mar 01, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and kind words!

February 27, 2021

The dealership provided excellent sales, support, and service! I was very impressed with the personnel!! Everyone that I dealt with was friendly, courteous, And treated me with respect and dignity. More

by langloissmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Dzmitry Yatsuk, Heather Miller
Mar 01, 2021 -

Valley Imports responded

We are glad to hear that your experience was what you deserved! Thank you for the 5 stars and kind words!!

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