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Valley Imports

Fargo , ND

4.8
2,901 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,901 reviews

November 05, 2020

I have always been treated very well at Valley Imports over the years. Their staff is always helpful and friendly. Their waiting rooms are clean and comfortable. More

by MVKRUEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Nov 09, 2020 -

Valley Imports responded

We truly appreciate the 5 stars and kind words!

November 05, 2020

Got my car detailed before my new baby comes, it looks so BEAUTIFUL!! Reasonably priced as well, for how good it looks!! Thank you for your work! More

by lundbladbr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Manske
Nov 05, 2020 -

Valley Imports responded

Thank you SO MUCH for the 5 stars and kind words! We appreciate your business!!

November 04, 2020

Keith was awesome, very timely updates to status of car. Have leased 2 vehicles through this dealership, definitely recommend. Service is always responsive and dependable. More

by ARTIST0761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Nov 05, 2020 -

Valley Imports responded

We truly appreciate the kind words for Keith and the 5 star review! Thank you for your loyalty!!

November 04, 2020

Valley Imports has been here for many years and is a well known dealership and I believe do an excellent job. I would definitely recommended them. More

by MAZOURCRAIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Nov 05, 2020 -

Valley Imports responded

We sincerely appreciate your loyalty and are grateful for the 5 stars and kind words!!

November 03, 2020

Good service, professional staff. Taking away a star Good service, professional staff. Taking away a star because its hard to get the service dept on the phone for a service update I was told it w More

by AudiA4
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Nov 03, 2020 -

Valley Imports responded

We appreciate your review and are working very hard to keep staff in place during these challenging times. We have failed a few times at answering the phone in a timely fashion and we are working to correct this process. Please bear with us and we will get this fixed! Thank you for giving us the opportunity to serve you!!

November 03, 2020

Very friendly and helpful staff. They were very knowledgeable about the different makes and models of cars. They also understood what we needed and desired on a vehicle. More

by angela32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Potulny, Dzmitry Yatsuk
Nov 05, 2020 -

Valley Imports responded

Thank you very much for the 5 stars and kind words! We appreciate you!!

November 02, 2020

This has to be some of the best customer service I’ve ever encountered. The staff is super helpful and welcoming. 10/10 would recommend. More

by BJERKE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Tana Martin, Kristen Pagel, Michelle Alm, Brian Mackner, Robbie Seaman, Matt Pyle
Nov 03, 2020 -

Valley Imports responded

Thank you so much for the kind words and 5 stars!!

November 02, 2020

Good timely service. Prices higher than other service shops is the only issue. Went in without appointment just to see when I could get vehicle in for service. They told me to leave it and they would w More

by REDSOX_67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Keith Stroh
Nov 03, 2020 -

Valley Imports responded

Thank you for taking your personal time to complete a survey for us.

November 01, 2020

Very friendly staff & easy to schedule. Would encourage them to offer a loaner, especially for a 5 hour visit. In AZ, I always get one. More

by GOLFGFCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Keith Stroh
Nov 02, 2020 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us. We understand your desire for a loaner vehicle and we do our best to provide loaner vehicles for everyone. Unfortunately, we don't have an unlimited supply, but we do have a courtesy vehicle that can take you anywhere you desire within the metro area. We will pick you up and bring you back as well!

October 30, 2020

Excellent responsive service when buying a used car. Sales staff did not pressure me and even worked after close to complete my deal. I would definitely do business with them again in the future and w More

by cjfevig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Jake Mueller, Philip Stenger
Oct 31, 2020 -

Valley Imports responded

Thank you very much for the 5 stars and kind words! We truly appreciate your business!

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