Valley Imports

First time going in for a recall service. I was a little lost at first but they were real friendly. Their texting system with the inspection is very slick and pretty easy to use. lost at first but they were real friendly. Their texting system with the inspection is very slick and pretty easy to use. More

Very knowledgeable and helpful, Dzmitry our salesperson was very professional and answered all of my questions. He made the auto shopping experience enjoyable and stress free. I will recommend Valley Impor was very professional and answered all of my questions. He made the auto shopping experience enjoyable and stress free. I will recommend Valley Imports to all friends and family. I had a great experience and will continue to visit them for all my auto purchases. More

My Sprinter went into limp mode while traveling from PA. They got me in quickly and diagnosed the problem correctly. Problem is that no parts were available. Advisor ordered part quickly on Tuesday. I was They got me in quickly and diagnosed the problem correctly. Problem is that no parts were available. Advisor ordered part quickly on Tuesday. I was told it could take several days to a week or more to arrive. I conveyed my sense of urgency, as I was paying hotel fees and not able to continue my vacation. I talked to advisor every day and again Friday at 3 and 4PM offering to personally install my EGR valve on Saturday if the part arrived. I learned Saturday morning that the part had already arrived Friday at 1PM. Advisor never called and no one was set up to install my part. This would mean I sit for at least 2 more days in the hotel. Thankfully, after my call and a visit to the shop, they assigned a second mechanic to complete the install. Upon close out Saturday, the bill was very exaggerated. After several requests the did reduce my price partially. I have very mixed feelings about this dealership as one could imagine. More

I have gone to Valley Imports for my cars for over 20 years. They are always honest, informative, and great people. This applies to Jerry Meier in sales, the finance people, and the great sevice folks. I years. They are always honest, informative, and great people. This applies to Jerry Meier in sales, the finance people, and the great sevice folks. I will be back again. More

Not only is the service performed prompt, the staff is professional. I especially like the fact that my car is vacuumed and washed with every visit. professional. I especially like the fact that my car is vacuumed and washed with every visit. More

We had a very positive experience purchasing our new car from Nate Moris at Valley Imports. We appreciate employees wearing masks but would recommend that Marshal not wear a gaiter. from Nate Moris at Valley Imports. We appreciate employees wearing masks but would recommend that Marshal not wear a gaiter. More

I have always been happy in the past but it took close to 3 hours for an oil change and a recall item. And I had an appointment so I didn’t “just drop in.” Don did not communicate with me. I Had come to his 3 hours for an oil change and a recall item. And I had an appointment so I didn’t “just drop in.” Don did not communicate with me. I Had come to his desk twice to get a status (since I was sitting in the wait area) and then when seeing my car in the in check-out area went to him to pay. Being I drove 2 hours each way for this appointment it ended up being a huge commitment. I will probably check for other Audi dealers next time I need service. More

Very friendly and helpful staff. Very pleased with the vehicle I purchased from Valley Imports. Dzmitry is awesome! He understood what we were looking for and called us when the right vehicle came in. vehicle I purchased from Valley Imports. Dzmitry is awesome! He understood what we were looking for and called us when the right vehicle came in. More

The Fargo dealership was wonderful to work with. They helped with all the items needed to get me the best! Thank you for providing a wonderful experience. helped with all the items needed to get me the best! Thank you for providing a wonderful experience. More

Was a recall. Friendly and fast service.i don’t have 25 words to say about this so I will keep this up until I hit words to say about this so I will keep this up until I hit More