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Valley Imports

Fargo , ND

4.8
2,902 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,902 reviews

October 22, 2020

Was a recall. Friendly and fast service.i don’t have 25 words to say about this so I will keep this up until I hit More

by BONFALLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Oct 23, 2020 -

Valley Imports responded

Thank you very much for the 5 stars! We wish Dealer Rater didn't require 25 words too! We appreciate your business!!

October 20, 2020

I always get great service at Valley Imports. Staff are all very friendly. I recommend Valley Imports due to the excellent care they give their customers! More

by JFRAZEE68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Oct 20, 2020 -

Valley Imports responded

thank you very much for the 5 stars and kind words! We appreciate you!!

October 20, 2020

This was my first time working with Valley Imports. Joe K and Matt were both super friendly and helpful through our entire experience! Thank you More

by crschroed
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Todd Potulny, Joe Klein
Oct 20, 2020 -

Valley Imports responded

Thank YOU for the opportunity to earn your business! We truly appreciate the 5 stars and kind words!!

October 20, 2020

Wonderful service they are very helpful in all aspects of visit iMacs having trouble with my credit card and they were very patient always able to answer any questions More

by TCGILMORE50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Lepp
Oct 20, 2020 -

Valley Imports responded

Thank you very much for taking your personal time to complete a survey for us. Would you feel comfortable sharing what we could have done to make your overall experience a 5 star rating? We are constantly trying to improve our customer experience and any time we can learn something from our customers, it's a win/win!!

October 19, 2020

Dissatisfied with recent service. The oil plug wasn’t tightened and we lost a full quart on our trip home. Big puddle left on our garage floor that was a mess to clean up. This was not the first time th More

by GMMCGETTE
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Aarfor
October 19, 2020

Happy with the service. Would have been nice to complete it the first time.. I will not take anymore survey which requires a word minimum, don’t bother again. More

by JNEL1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Oct 21, 2020 -

Valley Imports responded

thank you for taking the time to complete a survey for us. Please know that the word minimum is a requirement from Dealer Rater, not Valley Imports.

Oct 21, 2020 -

JNEL1956 responded

I know, typically I will not complete a survey with word requirements. I am very happy with Don, and the work he did to help me with the cruise control issues.

October 18, 2020

I ordered a new fob. The new fob works great; however, the dealership returned my old fob without the chrome cover. This happened more than a month ago and the dealership has not gotten back to me with re More

by Becky Knudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Lepp
October 16, 2020

Good job changing the tires, couteous and professional, thanks for the quick service. Love the free ride offered nack now. Wayne as usual very good. More

by KHALED.ZREIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Lepp
Oct 19, 2020 -

Valley Imports responded

Thank you very much for the 5 stars!

October 16, 2020

Highly recommend, very thorough . Love the videos of vehicle being serviced ! Wayne always greets me by my name and is very friendly plus helpful! Heidi More

by HLOCKABY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Lepp
Oct 19, 2020 -

Valley Imports responded

Thank you SO MUCH for the 5 stars and kind words!! We appreciate your loyalty!

October 14, 2020

I found the experience excellent from the professionalism to the free car wash. Everyone I dealt with was thankful and I washelped immediately and with thoughtfulness. More

by VANGELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A woman with dark hair
Oct 14, 2020 -

Valley Imports responded

Thank you so much for the 5 stars and kind words! Michelle was your advisor, so the next time you need to schedule service, please ask for her!

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