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Valley Imports

Fargo , ND

4.8
2,898 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,898 reviews

September 28, 2020

Professional courteous and always willing to go the extra mile! Michelle is such an asset to Valley Imports as well as your service technicians that have worked on not only my vehicles but also people that I More

by JOEDOO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Sep 29, 2020 -

Valley Imports responded

We truly appreciate your loyalty and willingness to refer your friends! Thank you very much for the 5 stars and kind words!

September 26, 2020

Great communication and I’m hoping the work done was done in good faith. Keith is very personable and his work Through phone was outstanding. More

by JOZYBAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Sep 27, 2020 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us. We are very happy to have Keith as part of our team and are certain that his actions are always in good faith. We appreciate the opportunity to earn your business.

September 24, 2020

Always a good experience with the Service Department. I drive 400 miles round trip to go there. Sales people are aloof though. Since I retired from my sales position in Ag, I wear runners, jeans and a t s More

by Paul Andre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Wayne Lepp
Oct 08, 2020 -

Valley Imports responded

Paul, we sincerely apologize for your experience in the sales department. That is NOT how we train our salespeople to interact with customers on the show floor. Obviously, we have more work to do with our staff and your statement in the review will help us get better. We appreciate your honesty and we are immediately working to improve this important step in our process.

Oct 10, 2020 -

Paul Andre responded

Thank you for the response. That is very much appreciated.

September 23, 2020

I was originally informed that my would take between 3-5 hours to complete the required repairs but my car was in for over 6 hours. I was also informed that the work on my car would cost $753 but was charge More

by MARKOSH85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Alm
September 22, 2020

I could not be happier with my purchase of my VW. I worked with Eirk Swenson for many years and he was great. He answered my questions whether I contacted him via phone, email or in person. Great local More

by Patrick1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Marshal Girodat, Todd Potulny
Sep 22, 2020 -

Valley Imports responded

Wow! Thank you so much for the amazing review and the 5 stars! We are grateful to have you as a member of the Valley Imports Family and look forward to a long relationship!

September 22, 2020

Super impressed with my service! It’s always a pleasure from the moment you walk into Valley Imports to driving away in your car, thank you Valley Imports! More

by Twildey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Wayne Lepp
Sep 22, 2020 -

Valley Imports responded

Thank you! We truly appreciate the 5 stars and kind words!!

September 21, 2020

The 10 k service was done. The car has two errors which The 10 k service was done. The car has two errors which it didn’t get fixed. Also noticed a long scratch on RH passenger window could, please inve More

by cjjuly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Tollefson
September 18, 2020

Great service and wonderful job... even get my car washed... amazing Thank you Great appreciate all the attention and friendly staff in all areas of the facility More

by CALVIN27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Sep 21, 2020 -

Valley Imports responded

Thank you very much for the 5 stars and kind words! We appreciate you!!

September 18, 2020

After taking my Mercedes to Valley Imports in Fargo for the last 5 years plus, I have nothing but trust for Cory & Wayne in the service department, and also for the Mechanic that works on my car. These guy More

by DukeMalibu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Wayne Lepp
Sep 21, 2020 -

Valley Imports responded

Thank you very much for taking your personal time to complete a review for us. We sincerely appreciate your loyalty!

September 17, 2020

They did a nice job with my car and keeping me informed about what’s going on with my car and communicating what needed to be done. More

by JAZZY9911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Sep 18, 2020 -

Valley Imports responded

Thank you for taking time to complete a review for us and for the kind words. Is there anything in particular that we can improve on to earn 5 stars at your next visit?

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