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Valley Imports

Fargo , ND

4.8
2,899 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,899 reviews

September 10, 2020

Very professional but personable and friendly. Took care of getting me a replacement vehicle to drive while mine was getting serviced. If I have questions or concerns they are always quick to get back to m More

by Vicki20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Sep 15, 2020 -

Valley Imports responded

Thank you so much for the 5 stars and kind words! We appreciate you!!

September 10, 2020

It was so easy to purchase my new vehicle. I made one phone call, the rest was by text message. The buying and financing process was a breeze. I came from Bismarck to purchase and it was the fastest, eas More

by katrina.engelhardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Todd Potulny, Dzmitry Yatsuk
Sep 14, 2020 -

Valley Imports responded

We are so glad to have you as part of the Valley Imports Family! Thank you very much for the 5 stars and kind words for Dzmitry!

September 09, 2020

I brought my vehicle in for a recall and they were super helpful from the initial phone call to the end! They sent me a video explaining everything they found and how quickly it needed attention. I would re More

by boefamily18
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Tyler Braaten, Bob Lever
Sep 14, 2020 -

Valley Imports responded

Thank you very much for the 5 stars and kind words!

September 08, 2020

I have beem bringing my vehiclea in to get serviced at Valley Imports now for about 3 years. The Mercedes staff is always ready to help and provide top notch service. Keep it up! More

by PLUCKEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Lepp, Don Tollefson
Sep 14, 2020 -

Valley Imports responded

Thank you so much for the 5 stars and kind words for our staff! We appreciate your business!!

September 07, 2020

Start with positives: trade in price of our vehicle was fair. Price on website was honored. Thank you! The not so positives: there was lack of update on the new custom-ordered vehicle. We could have used More

by Chris Nygaard
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristen Pagel, Marshal Girodat, Matt Pyle
September 06, 2020

Valley Motors has top notch customer service! Tana was so easy to work with and very professional. I will definitely go back to them for future car needs. More

by LAPAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tana Martin, Kristen Pagel, Matt Walz
Sep 14, 2020 -

Valley Imports responded

We have top notch customers too! Thank you very much for the 5 stars and kind words!

September 05, 2020

Excellent communication at this service department. From scheduling appointment to checking in Michelle was very friendly and accommodating and communicated clearly what to expect. I was especially impresse More

by RHERMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Rehovsky - 5 stars. Nice video , Michelle Alm
Sep 14, 2020 -

Valley Imports responded

Thank you very much for the 5 stars and kind words! We appreciate you!

September 04, 2020

Great service, very quick, Keith as always did a great job and made the process seamless. I will enjoy working with Keith in the future More

by ALEXKJV33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Sep 14, 2020 -

Valley Imports responded

Thank you for the 5 stars and kind words for Keith!

September 04, 2020

Great service clean environment fair prices AAA+++ Will definitely be back. My first Mercedes is a DL-55 AMG. So far this place has given me great service and as a due it yourself person they have been gre More

by Amg sl55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Brian Mackner, Elmer Wenzel
Sep 14, 2020 -

Valley Imports responded

Thank you so much for the kind words! We appreciate the 5 star review and we appreciate your business!

September 03, 2020

It may have started out not well 🐱 it ended better. Being willing to be persistent pays off. But remember Valley Imports to get former clients as we were. More

by kjhuseth
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Brustad, Marshal Girodat, Todd Potulny
Sep 03, 2020 -

Valley Imports responded

After speaking with Gordy, he feels terrible that he couldn't accommodate you at your scheduled appointment time. It is definitely a process we can get better at handling and we will. We are grateful that you gave us the chance to earn your business and we will strive to give you exceptional service going forward!

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