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Valley Imports
Fargo , ND
2,902 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 14, 2020
From the minute a walked in the door I was treated awesome!!! Customer service was amazing and in the world we live in, that’s not an easy find!! So hats off to Valley Imports, I’ll be back for sure awesome!!! Customer service was amazing and in the world we live in, that’s not an easy find!! So hats off to Valley Imports, I’ll be back for sure More
by trish.otterness
Verified CustomerEmployees Worked With
Cory Burkhardt, Michelle Alm, Angi Bigelow, John Aarfor, Wayne Lepp, Don Tollefson
September 14, 2020
Was traveling from MI to MT and had engine trouble on Labor Day weekend. Had to leave our Sprinter motorhome and continue on with a rental car. We returned a week later to a repaired and washed RV. Great Labor Day weekend. Had to leave our Sprinter motorhome and continue on with a rental car. We returned a week later to a repaired and washed RV. Great communication and service! Makes me wish you were in our home community as well. Thanks for your help Wayne! More
by JGREEN2424
Employees Worked With
Wayne Lepp
September 11, 2020
Great service from Joel. Used vehicles come with a dealer warranty of 3,000 miles or 30 days. Easy to work with them having bank financing as well. warranty of 3,000 miles or 30 days. Easy to work with them having bank financing as well. More
by granthagen05
Employees Worked With
Marshal Girodat, Jake Mueller, Joel Baumgartner
September 10, 2020
Very professional but personable and friendly. Took care of getting me a replacement vehicle to drive while mine was getting serviced. If I have questions or concerns they are always quick to get back to m of getting me a replacement vehicle to drive while mine was getting serviced. If I have questions or concerns they are always quick to get back to me. More
by Vicki20
Employees Worked With
Michelle Alm
September 10, 2020
It was so easy to purchase my new vehicle. I made one phone call, the rest was by text message. The buying and financing process was a breeze. I came from Bismarck to purchase and it was the fastest, eas phone call, the rest was by text message. The buying and financing process was a breeze. I came from Bismarck to purchase and it was the fastest, easiest transaction I’ve ever made on a vehicle. When I buy another car, I will absolutely be coming back to Valley Imports. Everyone was so friendly and there was nothing hidden and I didn’t feel pressured. It was such a pleasure to work with Dzmitry, and he explained EVRYTHING so well and so clearly about the car and what I was buying. More
by katrina.engelhardt
Employees Worked With
Marshal Girodat, Todd Potulny, Dzmitry Yatsuk
September 09, 2020
I brought my vehicle in for a recall and they were super helpful from the initial phone call to the end! They sent me a video explaining everything they found and how quickly it needed attention. I would re helpful from the initial phone call to the end! They sent me a video explaining everything they found and how quickly it needed attention. I would recommend them to anyone!! More
by boefamily18
Employees Worked With
Cory Burkhardt, Tyler Braaten, Bob Lever
September 08, 2020
I have beem bringing my vehiclea in to get serviced at Valley Imports now for about 3 years. The Mercedes staff is always ready to help and provide top notch service. Keep it up! Valley Imports now for about 3 years. The Mercedes staff is always ready to help and provide top notch service. Keep it up! More
by PLUCKEN0
Employees Worked With
Wayne Lepp, Don Tollefson
September 07, 2020
Start with positives: trade in price of our vehicle was fair. Price on website was honored. Thank you! The not so positives: there was lack of update on the new custom-ordered vehicle. We could have used fair. Price on website was honored. Thank you! The not so positives: there was lack of update on the new custom-ordered vehicle. We could have used more information on extended warranty on the new car to help with decision making (which was expected same day you buy the car.) Disappointing service with additional product- premium shield, from a second party (inspection by our sales person was inadequate, product was not up to our expectation and the time to fix the problem was delayed, plus there was lack of communication regarding delivery of the car.) Calls to the sales manager regarding this concern were not returned. Unfortunately, in purchasing this luxury car, we feel that our experience with the sales department/process was a big let down. More
by Chris Nygaard
Employees Worked With
Kristen Pagel, Marshal Girodat, Matt Pyle
September 06, 2020
Valley Motors has top notch customer service! Tana was so easy to work with and very professional. I will definitely go back to them for future car needs. easy to work with and very professional. I will definitely go back to them for future car needs. More
by LAPAUL
Employees Worked With
Tana Martin, Kristen Pagel, Matt Walz
September 05, 2020
Excellent communication at this service department. From scheduling appointment to checking in Michelle was very friendly and accommodating and communicated clearly what to expect. I was especially impresse scheduling appointment to checking in Michelle was very friendly and accommodating and communicated clearly what to expect. I was especially impressed when during the appointment I received a text video from the technician show points of interest under the car. This text was followed by a phone call to discuss the extra work needed. The appointment finished on time and a courtesy shuttle was promptly sent to pick me up to return to my car. More
by RHERMAN0
Employees Worked With
Chuck Rehovsky - 5 stars. Nice video , Michelle Alm
