Valley Imports

Check engine light on Hybrid Mitsubishi. We are waiting for Mitsubishi to come up with the fix for the problem of the check engine light coming on during extremely cold weather. No repair don We are waiting for Mitsubishi to come up with the fix for the problem of the check engine light coming on during extremely cold weather. No repair done yet. The dealer did keep us up to speed on what was going on thou. Thank you for that More

Great job Eric.All of our needs were met and our Great job Eric. All of our needs were met and our expectations satisfied (Eric was even searching for vehicles for us on a day he was off) Great job Eric. All of our needs were met and our expectations satisfied (Eric was even searching for vehicles for us on a day he was off) More

The entire staff in every department is helpful, knowledgeable and kind. It is so nice to know that my vehicle is cared for by such a great team! knowledgeable and kind. It is so nice to know that my vehicle is cared for by such a great team! More

Great experience, again Very much appreciate Jerry and Paul trying to help me out outside of normal business hours. That's one of the reasons I keep going back to Valley afte Very much appreciate Jerry and Paul trying to help me out outside of normal business hours. That's one of the reasons I keep going back to Valley after 15 years..... More

Great But Expensive Brought Car in for an oil leak repair under warranty, great service on the repair, and Kieth was great to work with, and it was wonderful that the lea Brought Car in for an oil leak repair under warranty, great service on the repair, and Kieth was great to work with, and it was wonderful that the leak was covered under warranty. Since I was getting an oil leak fixed I asked to get an oil change at the same time. The Oil change was $82, they did use ESP rated oil, which is good as my car is a diesel. However $82 seems pretty steep for an oil change. I usually change my own oil though so I may just be out of touch for the cost of a TDI Oil change. More

Thanks! As always great service--quick and easy. Thanks for comping the installation labor on the little grill that my daughter broke when she ran into a curb As always great service--quick and easy. Thanks for comping the installation labor on the little grill that my daughter broke when she ran into a curb. More

This dealership has wonderful customer service. Everyone that I deal with in the service department is so nice. I love Michelle Alm! She takes care me well and is so courteous and friendly! that I deal with in the service department is so nice. I love Michelle Alm! She takes care me well and is so courteous and friendly! More

Valley’s service department is excellent. I’ve never had any surprises with my bills, all work is accurately described and in an understandable manner, and the staff is incredibly friendly. Always a pleasu any surprises with my bills, all work is accurately described and in an understandable manner, and the staff is incredibly friendly. Always a pleasure! More

Mercedes purchase I ordered my new GLE in April and Mercedes USA had production issues that made the wait longer than expected. Dzmitry made the wait bearable. He knows I ordered my new GLE in April and Mercedes USA had production issues that made the wait longer than expected. Dzmitry made the wait bearable. He knows cars and if he doesn’t know the answer he finds out the answer. But, most important, he responses to e mails and phone calls quickly. This is essential for customer service. I would highly recommend that you give Dzmitry a visit if you are looking for someone to help you make a car purchase. With my prior Mercedes, Wayne in the service department handled my maintenance. Now that my vehicle is here, I look forward to visiting him in that department More

Very helpful very quick service I do really like the video walk around of my car that's a really nice option and the complimentary car wash is a huge plus video walk around of my car that's a really nice option and the complimentary car wash is a huge plus More