Valley Imports

This dealership has wonderful customer service. Everyone that I deal with in the service department is so nice. I love Michelle Alm! She takes care me well and is so courteous and friendly! that I deal with in the service department is so nice. I love Michelle Alm! She takes care me well and is so courteous and friendly! More

Valley’s service department is excellent. I’ve never had any surprises with my bills, all work is accurately described and in an understandable manner, and the staff is incredibly friendly. Always a pleasu any surprises with my bills, all work is accurately described and in an understandable manner, and the staff is incredibly friendly. Always a pleasure! More

Mercedes purchase I ordered my new GLE in April and Mercedes USA had production issues that made the wait longer than expected. Dzmitry made the wait bearable. He knows I ordered my new GLE in April and Mercedes USA had production issues that made the wait longer than expected. Dzmitry made the wait bearable. He knows cars and if he doesn’t know the answer he finds out the answer. But, most important, he responses to e mails and phone calls quickly. This is essential for customer service. I would highly recommend that you give Dzmitry a visit if you are looking for someone to help you make a car purchase. With my prior Mercedes, Wayne in the service department handled my maintenance. Now that my vehicle is here, I look forward to visiting him in that department More

Very helpful very quick service I do really like the video walk around of my car that's a really nice option and the complimentary car wash is a huge plus video walk around of my car that's a really nice option and the complimentary car wash is a huge plus More

Very quick oil change , and the technician answered all my questions regarding the Passat. Too bad the car was as down, it have coupon to get later. , and the technician answered all my questions regarding the Passat. Too bad the car was as down, it have coupon to get later. More

Awesome Our salesman (Joel Baumgartner) was the best. He took really good care of us and answered all our questions. It was nice of him to give us a tour to s Our salesman (Joel Baumgartner) was the best. He took really good care of us and answered all our questions. It was nice of him to give us a tour to show us the new Audi's in your show room. More

Great professional service! Brought my car in for regularly scheduled maintenance and was thoroughly impressed! The team was professional and had an outstanding commitment to com Brought my car in for regularly scheduled maintenance and was thoroughly impressed! The team was professional and had an outstanding commitment to communication with me throughout the process. The brief video overview of the car and what was done was appreciated. Also, the text messages as well as phone calls made for a very thorough-feeling experience. Excellent experience! More

Excellent service done fast. Have been going to them for years and will return as needed because they are trustworthy and a pleasure to work with. years and will return as needed because they are trustworthy and a pleasure to work with. More

Routine service Excellent service and workmanship for my scheduled routine service. Valley Imports and Wayne are very accommodating to my schedule and needs. I appr Excellent service and workmanship for my scheduled routine service. Valley Imports and Wayne are very accommodating to my schedule and needs. I appreciate the attention to detail. More

Always Good, Prompt Customer Service ,The video report was helpful and I appreciate the great attitudes of ALL the employees. Happy to Help Attitudes!!! I LIKE MY JOB attitudes! That' ,The video report was helpful and I appreciate the great attitudes of ALL the employees. Happy to Help Attitudes!!! I LIKE MY JOB attitudes! That's refreshing :) More