Valley Imports

I am very pleased with the transparency and honestly of Michelle Alm. She’s really the only person at the dealership I dealt with outside the tech himself. When there’s an issue they address it immediately Michelle Alm. She’s really the only person at the dealership I dealt with outside the tech himself. When there’s an issue they address it immediately and I will continue to have my vehicle serviced with them. More

Good, got me in as quickly as possible. Fixed whatever they could to get me back on the road. Signed me up for the first required repairs they could to get me back on the road. Signed me up for the first required repairs More

New Jetta purchase. Sales people I dealt with were great. Service was excellent. Always felt well taken care of. Will do business with Valley Imports in the future. Sales people I dealt with were great. Service was excellent. Always felt well taken care of. Will do business with Valley Imports in the future. More

Fantastic Car Buying Experience! Dzmitry was such a pleasure to work with! He was extremely patient with me and excited to show all the features and abilities of the VW Atlas lineup. Dzmitry was such a pleasure to work with! He was extremely patient with me and excited to show all the features and abilities of the VW Atlas lineup. Both he and Marshal even stayed late to help complete the sale before the weekend. Thank you again! More

Apointments are arbitrary. Even though I made an appointment for services months in advance and arrived on time, a requested part was not available for installation and my vehic Even though I made an appointment for services months in advance and arrived on time, a requested part was not available for installation and my vehicle sat idle for over a hour before services began. After driving a hour to the dealership, sitting for a hour waiting to get started was a waste of my time. To add to this, the oil for my 70K service was not topped off and the "Service Required" notification was not reset during the 2 hours it took to perform services. I get it, the service department is over saturated with work, but appointments and the requirements during the appointment should be honored by requested parts being available, service technicians ready, and services performed to standard. Overall, the installation of 1 of 2 parts and an oil change should not have taken 4 hours (I arrived at 8am and left shortly before noon). Thanks and have a great day! More

Corey has always been helpful, really appreciate how he treats my mom when she brings in my Mercedes when I’m busy with work, great job Corey keep it up treats my mom when she brings in my Mercedes when I’m busy with work, great job Corey keep it up More

Very friendly and willing to go out of there way to help you with your issue . Was concerned that I was treated special and I felt well taken care of from start to finish! you with your issue . Was concerned that I was treated special and I felt well taken care of from start to finish! More

Received good and timely service. Staff was friendly and explained the service work that was done. Had to leave my car there but was given a ride home and was picked up the next day. explained the service work that was done. Had to leave my car there but was given a ride home and was picked up the next day. More

Our experience at Valley was our first and I can say it was seamless from the time we picked the car to getting oriented with all the buttons and gadgets. was seamless from the time we picked the car to getting oriented with all the buttons and gadgets. More

Very helpful and knowledgeable. My issue was fixed quickly. The video inspection of the vehicle is very nice, so you have more of an idea what they are seeing. quickly. The video inspection of the vehicle is very nice, so you have more of an idea what they are seeing. More