Valley Imports

Great customer service! Robbie was a fantastic salesman. If I was interested in any vehicle, he encouraged me to test drive it and had great knowledge on each one. He gave gr Robbie was a fantastic salesman. If I was interested in any vehicle, he encouraged me to test drive it and had great knowledge on each one. He gave great feedback which lead me getting the vehicle I love! Kristin could tell I was skeptical with my vehicle payments and offered excellent suggestions and alternatives. I was originally looking at the Audi Q5 but went with the GLC 300 and I could not be more happy! Great people and I will definitely work with them in the future! More

Tire rotation I was going on a trip so had my tires rotated and air pressure checked. Also had fluid levels checked and they also washed my car. I was going on a trip so had my tires rotated and air pressure checked. Also had fluid levels checked and they also washed my car. More

Good. When I first arrived, it was confusing where to go. A man by the name of John Green (I think) welcomed me and walked me where to go. He was not patron When I first arrived, it was confusing where to go. A man by the name of John Green (I think) welcomed me and walked me where to go. He was not patronizing. Later, when they were trying to find my car, a man asked what color my tires were, and I said black. (Duh). Then Mr. Green showed up again and explained to the man that most people think tires are black. Again, Mr. Green didn’t make me feel like I was stupid but instead welcomed. He TOTALLY made the visit for me. Bravo!! More

Efficient Everyone I came in contact with was professional and pleasant A part is on order but Zach was proactive in scheduling the next appointment which I a Everyone I came in contact with was professional and pleasant A part is on order but Zach was proactive in scheduling the next appointment which I appreciate More

See below Brought our recently purchased motor home for our first service at Valley...Service guys were great...we'll be back for service next year. Thanks Brought our recently purchased motor home for our first service at Valley...Service guys were great...we'll be back for service next year. Thanks More

Service No sticker left in window with mileage, clocks on dash not returned to correct time. No video of under my car with the checking tire depths, brakes, r No sticker left in window with mileage, clocks on dash not returned to correct time. No video of under my car with the checking tire depths, brakes, rotors. I understand that these are little things but the little things stand out. More

Winter Tier Swap I was able to schedule an appointment for the same day. Work was completed within an hour once I dropped off the car. Being able to store my summer/w I was able to schedule an appointment for the same day. Work was completed within an hour once I dropped off the car. Being able to store my summer/winter tires at the dealership makes the transition each time much smoother and is very convenient. The waiting area was very nice and stocked with refreshments. More

Very good service Service was prompt, on time, and at the quoted cost estimate. The staff was courteous, provided clear explanations of all services performed, and a Service was prompt, on time, and at the quoted cost estimate. The staff was courteous, provided clear explanations of all services performed, and answered all questions. More

recall service Chuck R. . checked over my vehicle regarding the recall, plus check my tire pressure and send me a video Great job done by Chuck R. the technicia Chuck R. . checked over my vehicle regarding the recall, plus check my tire pressure and send me a video Great job done by Chuck R. the technician More