Valley Imports

Longer than expected This service at Valley Imports is so thorough that sometimes they find issues that one would not expect. In the overall scheme of things it is best t This service at Valley Imports is so thorough that sometimes they find issues that one would not expect. In the overall scheme of things it is best to take care of those issues now, than spend extra time trying to schedule another appointment. So just take a deep breath and get ‘er done! More

Premium Shield It was done just like they said. We needed to drop off the Tiguan the day before. Robbie arranged for that and a ride home. It was very much appreciat It was done just like they said. We needed to drop off the Tiguan the day before. Robbie arranged for that and a ride home. It was very much appreciated. More

Great to work with these guys! Have been taking my 2007 e320 to valley imports for a few years now. Am always happy with the service I receive! Glad you are there!! Have been taking my 2007 e320 to valley imports for a few years now. Am always happy with the service I receive! Glad you are there!! More

Routine service Attentive to detail. Kept me informed. Excellent customer service. Comfortable waiting area. It is an expensive vehicle to maintain but that was expec Attentive to detail. Kept me informed. Excellent customer service. Comfortable waiting area. It is an expensive vehicle to maintain but that was expected. The staff have helped with appropriate advice with a variety of issues with this vehicle More

Well informed Service visit was quick, simple and thorough. Staff was well informed and helped me understand the issues with my vehicle. They suggested solutions an Service visit was quick, simple and thorough. Staff was well informed and helped me understand the issues with my vehicle. They suggested solutions and what iis the most important. Great service and will be back. More

I hope the car will match the sales experience. I love how Valley puts their best price out first and there is no need to haggle. It creates a low pressure and enjoyable experience. I spoke with Eri I love how Valley puts their best price out first and there is no need to haggle. It creates a low pressure and enjoyable experience. I spoke with Erik and he was patient and he tried to understand what I was looking for. I even ended up taking a vehicle back and he did not hesitate to try to find me something else. Even when he was working with someone else, he would check up on me and make sure I did not have any questions. I will recommend him to everyone I know. This was the best car sales experience I have ever had, now I hope this car will match the sales experience. More

First Service Great first experience! Work was completed timely and I was a little surprised that my first service was N/C. It was a little confusing to drop off th Great first experience! Work was completed timely and I was a little surprised that my first service was N/C. It was a little confusing to drop off the car in one area and pick it up in another. More

VW Atlas service Service was good. Appreciated courtesy car. I was not called when my vehicle was ready. Called for a ride back and discovered my vehicle was done when Service was good. Appreciated courtesy car. I was not called when my vehicle was ready. Called for a ride back and discovered my vehicle was done when I returned. Additional problems needing repair had been discovered. Service rep very accommodating in scheduling follow-up appointment. More

Long term customer I have purchased several Audis over the years from Valley Imports and have always been treated fairly and made to feel they appreciate the business. T I have purchased several Audis over the years from Valley Imports and have always been treated fairly and made to feel they appreciate the business. Tana and Marshall are very easy to deal with when making a buying decision. More

Great but not exceptional Long wait to get an appointment (over 1 wk) for my first oil change. Levi is great to work with as he is very friendly and knowledgeable. Long wait to get an appointment (over 1 wk) for my first oil change. Levi is great to work with as he is very friendly and knowledgeable. More