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Valley Imports

Fargo , ND

4.8
2,898 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,898 reviews

August 06, 2019

Audi Repair , Valley Service AAA+++ Always done right , always pleasant. It’s nice to be able to rely on a consistent repair facility such as Valley Imports in Fargo ND ! Thank You More

by fbhdakota
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roger Hegemeister, Brian Mackner, Levi Grey
Aug 09, 2019 -

Valley Imports responded

Thank you VERY MUCH for the 5 stars and kind words! We are grateful for your business and will continue to do our best!!

August 05, 2019

Michelle is Great! I brought my Audi Q7 in without an appointment. Was getting an error that a park light was defective. Michelle, the service associate helped me. More

by NDAKFISCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Aug 09, 2019 -

Valley Imports responded

Thank you SO MUCH for the awesome review! We are grateful for your business and happy that you had a good experience!!

August 05, 2019

R&R exhaust gas recirculating cooler Replaced under extended Audi warranty ERG COOLER And or erg switch over valve. No charge!!! (Under Dieselgate program) Had to remove and repla More

by Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt
August 03, 2019

2012 jetta Did not even make it home before check engine light was on. Should have expected it when the most important paper they want you to sign is that there More

by BUGGIE209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger, Kristen Pagel
August 02, 2019

Great Service It is always a great experience working with Wayne and Cory to keep my Mercedez running smoothly. They are incredibly communicative throughout the ent More

by PLUCKEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Wayne Lepp
Aug 02, 2019 -

Valley Imports responded

Thank you very much for the review and the kind words for Cory and Wayne! We truly appreciate your business!!

July 31, 2019

Great. Great salesperson and had a very nice show room setup. Found the right vehicle after test ride. Will definitely send people over there and come back. More

by NATE.THOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tana Martin, Kristen Pagel
Aug 01, 2019 -

Valley Imports responded

Thank you so much for the 5 stars and the kind words! We are grateful for your business!

July 31, 2019

great service I have two MB vehicles. We do all our service and repair work at valley Imports. We live 200 miles away and that is our closest dealer. I am happy to More

by BKLIPFEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Jerry Meier, Wayne Lepp
Aug 01, 2019 -

Valley Imports responded

We truly appreciate your loyalty and are thankful for the review and the kind words!!

July 30, 2019

Great car. Great sales person (Robbie) Robbie started the buying process over the phone. Sent us information to get us started. He went out of his way to accommodate our schedule as we w More

by DOCKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Pagel, Matt Walz, Robbie Seaman
Aug 01, 2019 -

Valley Imports responded

We are truly grateful for your business and we appreciate the kind words for Robbie and Matt!

July 29, 2019

Poor communication We first contacted Valley imports both Dean and Mae called and left messages at the Mercedes shop and no one returned a call. Next we drove up there More

by DWTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Lepp
Aug 01, 2019 -

Valley Imports responded

We sincerely apologize for the length of time it took to complete the repairs on your vehicle. While there were a few outside influences that delayed us, we won't make any excuses because we failed to provide you with the level of service you deserved. There is no doubt our communication could have been much better throughout the process and we are working to improve this area of our business.

July 24, 2019

Staff was great they explained everything very well and ans. Salesman and staff were not pushy . They helped answer everything we had questions on. Sales manager helped explain all financial options and future m More

by SAUGDAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Potulny, Dzmitry Yatsuk, John Aarfor
Jul 25, 2019 -

Valley Imports responded

Thank you SO MUCH for the 5 stars and kind words for our staff!

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