Valley Imports

great service I have two MB vehicles. We do all our service and repair work at valley Imports. We live 200 miles away and that is our closest dealer. I am happy to I have two MB vehicles. We do all our service and repair work at valley Imports. We live 200 miles away and that is our closest dealer. I am happy to say that we are treated well and what needs to get done is completed on time. I like the video detailing the vehicle. More

Great car. Great sales person (Robbie) Robbie started the buying process over the phone. Sent us information to get us started. He went out of his way to accommodate our schedule as we w Robbie started the buying process over the phone. Sent us information to get us started. He went out of his way to accommodate our schedule as we were from Out of town. Robbie answered our questions and explained our options. He took the time to get to know us so he could better help us decide on the perfect vehicle. Matt made the paperwork easy and fun. It was an overall great experience. We couldn’t be happier with our new Benny. Will be back again in a few years when it’s time for a new vehicle More

Poor communication We first contacted Valley imports both Dean and Mae called and left messages at the Mercedes shop and no one returned a call. Next we drove up there We first contacted Valley imports both Dean and Mae called and left messages at the Mercedes shop and no one returned a call. Next we drove up there and left the 2008 Mercedes and said let us know when the airbag recall is fixed. It also needed general maintenance like rotate the tires and balance them. Also the windshield was broken and our insurance company contacted them and they said they would get it fixed. Approximately one month later we heard from Valley imports and the maintenance on the car was done ? The windshield never did get repaired. We were tired of waiting so we took the car without the windshield being repaired. The work they did was fine it just took forever. More

Staff was great they explained everything very well and ans. Salesman and staff were not pushy . They helped answer everything we had questions on. Sales manager helped explain all financial options and future m Salesman and staff were not pushy . They helped answer everything we had questions on. Sales manager helped explain all financial options and future maintenance questions options. They were Great!! More

Pleasant surprise You staff was courteous. Service was prompt and thorough, and the price was reasonable. The car wash with our oil change was a pleasant extra benefit. You staff was courteous. Service was prompt and thorough, and the price was reasonable. The car wash with our oil change was a pleasant extra benefit. More

Honest and professional I always receive prompt and clear explanations of what service is needed along with courteous treatment from all staff members. Including Katie on the I always receive prompt and clear explanations of what service is needed along with courteous treatment from all staff members. Including Katie on the telephone More

Excellent service All three people I worked with were excellent. They did everything they could to resolve my issues. They car is driving great and really fun to drive All three people I worked with were excellent. They did everything they could to resolve my issues. They car is driving great and really fun to drive again. More

Service The technician was very friendly and helpful. Fast service. In and out within 20 minutes. Would recommend this technician and service center to other The technician was very friendly and helpful. Fast service. In and out within 20 minutes. Would recommend this technician and service center to other people More

Excellent service Valley imports is best in price and service. I Would recommend them hands down. Their tech shows you a video of your vehicle and explains his inspecti Valley imports is best in price and service. I Would recommend them hands down. Their tech shows you a video of your vehicle and explains his inspection. More

Valley Imports excellent customer service Valley Imports has always performed above my expectations and this experience was no different. They acquired a hard to get vehicle for me, gave me a Valley Imports has always performed above my expectations and this experience was no different. They acquired a hard to get vehicle for me, gave me a good trade price of my car and kept me informed in a timely fashion as to delivery. I couldn't ask for more. More