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Valley Imports

Fargo , ND

4.8
2,898 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,898 reviews

June 19, 2019

Oil change and rotate the tires The service was pretty good other then my car getting stuck on the hoist I w So I was there longer than 25 minutes More like about 2 and a 1/2 hoursas More

by NEWT58801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I was not his name , Bob Schumacher, Levi Grey
Jun 20, 2019 -

Valley Imports responded

We apologize for the hoist malfunction. It was an unforeseen circumstance, but definitely not convenient for you and we understand your frustration. Thank you for taking time to complete the survey and we sincerely appreciate your business!!

June 17, 2019

Robbie is one of the best! Robbie was very helpful & kind as he spent his time with Julie and I on the Memorial Day afternoon . We test drove the VW & Audi.. Robbie was so kno More

by Rog
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robbie Seaman
Jun 17, 2019 -

Valley Imports responded

Thank you so much for the 5 stars and the kind words regarding Robbie! We sincerely appreciate the opportunity to earn your business!

June 17, 2019

New car experience We bought a new Benz at Valley Imports. It was a very stress free experience. No pressure and no surprises. We love the car and feel good about buying More

by Benz2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Pagel, Matt Walz, Marshal Girodat
Jun 17, 2019 -

Valley Imports responded

We truly appreciate your business and are grateful for the review and the kind words! Enjoy your new Mercedes-Benz!!

June 16, 2019

Impressive service and attention to detail The multi-point inspection via video with an explanation of each step was excellent. I have been a person to do my own mechanics until now. The servic More

by DARINKARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Grey
Jun 17, 2019 -

Valley Imports responded

Thank you for the AWESOME review! We appreciate your business and will continue to do our best for you!

June 14, 2019

Pleasant and efficient My car (2019 Porsche) needs some sort of update. First try to update software did not work. They are doing everything they can despite having failed o More

by CASCHMITZJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Cory Burkhardt
Jun 17, 2019 -

Valley Imports responded

Thank you for taking time to respond to the survey request and for the kind words regarding our efforts!

June 14, 2019

Great customer service Everyone was very polite, knowledgeable and helpful. It's always a pleasure to take my car to this dealership. I would recommend then to anyone More

by WESELLISON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne Lepp
Jun 17, 2019 -

Valley Imports responded

Thank you SO MUCH for the kind words and the 5 stars!

June 13, 2019

Very trustworthy. Cory and Wayne are great service advisors. Also I am impressed with the mechanics. They are great in explaining what needs to be done. If you value yo More

by Benz2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Marshal Girodat, Wayne Lepp
Jun 17, 2019 -

Valley Imports responded

Thank you very much for the review and the kind words!

June 12, 2019

Another super oil change Always can rely on valley imports services ! Another oil change and vehicle maintenance appt. And all went smoothly. I am treated courteously and know More

by Gramma J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Levi Grey
Jun 13, 2019 -

Valley Imports responded

Wow! Thank you SO MUCH for the great review and the kind words! We truly appreciate your business!!

June 12, 2019

Over two weeks Only picked up the car to days ago so I don’t really know if the problem has been totally corrected. There aren’t very many options n Fargo for taki More

by SueAnn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt
Jun 13, 2019 -

Valley Imports responded

Thank you for taking the time to complete the review! You are correct regarding the reaction from our customers toward our video service and the best part is, we don't charge anything to give you a very transparent report of your vehicle's health!! We appreciate your business and hope to see you again for your maintenance needs!

June 11, 2019

Professional experience. Efficient communication before, during, and after the service appointment. Professional and efficient service work completed on my vehicle. Well done, More

by TJMCGOVERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Jun 11, 2019 -

Valley Imports responded

Thank YOU for the great review! Your business in truly appreciated and we will continue to do our best for you!!

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