Valley Imports

Great experience as always Approaching my 15th year dealing with Valley and Jerry, I keep coming back because of the great experience and knowledge that Jerry has. When there is Approaching my 15th year dealing with Valley and Jerry, I keep coming back because of the great experience and knowledge that Jerry has. When there is a rare glitch, he’s all over it. More

100k service Great check in and communication throughout the service for updates that they found. Also fantastic to have a clean car when we picked it up! Great check in and communication throughout the service for updates that they found. Also fantastic to have a clean car when we picked it up! More

Friendly staff and very helpful I was referred to this dealership. My husband and father in law knows the sales manager. I was greeted with a welcome smile. The staff are very friend I was referred to this dealership. My husband and father in law knows the sales manager. I was greeted with a welcome smile. The staff are very friendly and helped me get the vehicle I was satisfied with. They are able to answer questions about my car and kept in touch with me about my vehicle I got. The business is very cleaned and has snacks and beverages for the customers. I’m very satisfied with this dealership. I’m a very happy customer. More

Excellent delivery and service A great buying and delivery experience. Dealer ship knows their product well. Parts and service interactions and all was delivered as promised. We h A great buying and delivery experience. Dealer ship knows their product well. Parts and service interactions and all was delivered as promised. We have had very good service in the past and have no reason to expect less with this purchase. More

Warranty work on oil leak. Scheduling was very flexible as I worked with two associates. The repair was completed ahead of schedule and everything seems great. The courtesy driv Scheduling was very flexible as I worked with two associates. The repair was completed ahead of schedule and everything seems great. The courtesy driver was great as well. More

Great Customer Experience Valley Imports is a great dealership with an even better service department. They set themselves apart from others with tremendous individuals who car Valley Imports is a great dealership with an even better service department. They set themselves apart from others with tremendous individuals who care about the customer! I would not go anywhere else. More

LOOOOVE my new ride! Erik was a FANTASTIC help when it came to getting me into a new vehicle. I had test driven a few cars with him, then decided I didn't want a new car, Erik was a FANTASTIC help when it came to getting me into a new vehicle. I had test driven a few cars with him, then decided I didn't want a new car, then I realized I actually needed to get into something better. He was SO patient and was not pushy at all. I loved my hybrid, but there was something about this Tiguan that really drew me in. I have refused to drive an SUV since a car accident I had in 2003; I just didn't feel safe sitting up in a high vehicle after that. This Tiguan is NOTHING like that old SUV I was driving. It's stable, it's quiet and comfortable. The assisted driving tech is so cool. I have never driven such a nice vehicle and seriously cannot believe that it's mine! I would absolutely work with Erik again in the future!! More

Great service! From the complimentary ride to and from the shop to the fantastic and again complimentary car wash, everything was spot on! They fixed my Mercedes qu From the complimentary ride to and from the shop to the fantastic and again complimentary car wash, everything was spot on! They fixed my Mercedes quickly- recommended to everyone. Thanks guys! More

Cold weather errors Found relay that wasn’t cold weather rated causing issues. Researched issue on fourms and saw relay usually was issue. Good find time will tell if Found relay that wasn’t cold weather rated causing issues. Researched issue on fourms and saw relay usually was issue. Good find time will tell if problem solved More

Had a 2nd key fob made + they found another air bag recall. Everything went great! I wasn't aware of the new airbag recall, but was happy to get it done at the same time because I live an hour away. All I coul Everything went great! I wasn't aware of the new airbag recall, but was happy to get it done at the same time because I live an hour away. All I could recommend is that Valley Import set up a recycling program for their aluminum cans, plastic bottles, office paper + cardboard. More