
Valley Imports
Fargo , ND
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LOOOOVE my new ride! Erik was a FANTASTIC help when it came to getting me into a new vehicle. I had test driven a few cars with him, then decided I didn't want a new car, Erik was a FANTASTIC help when it came to getting me into a new vehicle. I had test driven a few cars with him, then decided I didn't want a new car, then I realized I actually needed to get into something better. He was SO patient and was not pushy at all. I loved my hybrid, but there was something about this Tiguan that really drew me in. I have refused to drive an SUV since a car accident I had in 2003; I just didn't feel safe sitting up in a high vehicle after that. This Tiguan is NOTHING like that old SUV I was driving. It's stable, it's quiet and comfortable. The assisted driving tech is so cool. I have never driven such a nice vehicle and seriously cannot believe that it's mine! I would absolutely work with Erik again in the future!! More
Great service! From the complimentary ride to and from the shop to the fantastic and again complimentary car wash, everything was spot on! They fixed my Mercedes qu From the complimentary ride to and from the shop to the fantastic and again complimentary car wash, everything was spot on! They fixed my Mercedes quickly- recommended to everyone. Thanks guys! More
Cold weather errors Found relay that wasn’t cold weather rated causing issues. Researched issue on fourms and saw relay usually was issue. Good find time will tell if Found relay that wasn’t cold weather rated causing issues. Researched issue on fourms and saw relay usually was issue. Good find time will tell if problem solved More
Had a 2nd key fob made + they found another air bag recall. Everything went great! I wasn't aware of the new airbag recall, but was happy to get it done at the same time because I live an hour away. All I coul Everything went great! I wasn't aware of the new airbag recall, but was happy to get it done at the same time because I live an hour away. All I could recommend is that Valley Import set up a recycling program for their aluminum cans, plastic bottles, office paper + cardboard. More
Great Service and Knowledgeable of Products. Dzmitry was very helpful and knowledgeable of the features and availability of the Jetta we had in mind. He was very patient and accommodating to any Dzmitry was very helpful and knowledgeable of the features and availability of the Jetta we had in mind. He was very patient and accommodating to any of our needs to make sure we had a smooth and great experience with buying our new Volkswagen. Would definitely recommend seeing him for any future cars we’re looking to purchase. More
Review Great service. Why I keep coming back. Service department is very professional and sales staff understand the the product thoroughly. Their commitmen Great service. Why I keep coming back. Service department is very professional and sales staff understand the the product thoroughly. Their commitment to service is best in industry. More
Great Service The service center explained everything to me and was very helpful, professional, and courteous. The service was fast and very reasonably priced. Than The service center explained everything to me and was very helpful, professional, and courteous. The service was fast and very reasonably priced. Thank you again. More
Excellent customer service and very friendly and helpful staff. Everyone that we ecountered was very willing to help or guide us in the proper direction. customer service and very friendly and helpful staff. Everyone that we ecountered was very willing to help or guide us in the proper direction. More
Surprising Clean I was very impressed with my vehicle interior. My vehicle is 10’years old, but in good shape and paid for. I want to try and keep my vehicle as nice a I was very impressed with my vehicle interior. My vehicle is 10’years old, but in good shape and paid for. I want to try and keep my vehicle as nice as possible. When I picked it up, I didn’t even recognize it. I was happy with the communication I received and the timeline they had given me was accurate. I have been telling lots of people how pleased I am. I will ask for this again next Christmas. More
Great customer service I am extremely happy with the service I received! They found my coolant leak and were able to fix it same day. Brian made sure to update me on the sta I am extremely happy with the service I received! They found my coolant leak and were able to fix it same day. Brian made sure to update me on the status of my vehicle and what I could expect for repair costs. I also had tires put on. I was offered an awesome tire protection plan. Brian is very knowledgeable and was able to suggest an excellent all weather tire for my vehicle. I will be returning here for my future vehicle service needs More