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Valley Imports

Fargo , ND

4.8
2,903 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,903 reviews

January 15, 2019

I had a recall on my 2014 at. Michelle was a great help in any questions I had during the repair process of my car. Overall, your service department left a great impression of how More

by BRANDON61895
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, John Aarfor
Jan 16, 2019 -

Valley Imports responded

Thank you for the kind words regarding Michelle and thank you very much for the 5 star review! we sincerely appreciate your business!!

January 14, 2019

Amazing service I got the pleasure to work with Michelle Alm. She was very friendly, always smiling, and soo flexible working around my schedule in order to get car r More

by TM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Jan 15, 2019 -

Valley Imports responded

Thank you for the great review and the kind words for Michelle!

January 14, 2019

Oil change I have had good service in the past here but the last two times not so much I had the intercooler replaced and they left the air filter housing loose More

by STEVE-SAMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Watterson
Jan 21, 2019 -

Valley Imports responded

After corresponding privately with Steve-Sammy, and thanks to their willingness to help us understand how we could have given them a better customer experience, we were able to pinpoint our deficiencies and make our process better. We sincerely appreciate their help and feel that our customers will benefit greatly going forward due to their upfront and honest information. Thank you very much, Steve-Sammy.

January 11, 2019

New Vehicle purchase The entire process of finding a new vehicle was made very easy and simple. We were looking for something specific and they were able to give plenty o More

by SARAH VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Dargen, Todd Potulny
Jan 14, 2019 -

Valley Imports responded

Thank you very much for the awesome review! We are grateful for your business and appreciate your kind words for our staff!!

January 11, 2019

Passat Service was good. Only thing I would say could have been better, was to notify me when my ordered parts had come in. Thank you! More

by Scott
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
January 10, 2019

Layed back All the people I dealt with were great. It was like a laid back relaxing conversation with friends. The new guy was great, sorry I’m bad with names! More

by COX220MN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Pagel, Bill Thingelstad
Jan 14, 2019 -

Valley Imports responded

Thank you very much for your review! We are grateful to have you as part of the Valley Imports Family!!

January 10, 2019

Great It was super great service, they were able to accommodate me and my daughter are using our vehicle so we didn’t have to worry about taking the car se More

by JENNIFER.ZAVORAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Quenzer
Jan 14, 2019 -

Valley Imports responded

We appreciate you spending your time to respond to this survey and we are grateful for your business!

January 09, 2019

Gordy is the best! We went in not knowing what exactly model(s) to look at. Gordy asked the right questions, and gave us multiple options to choose from, we ended up in More

by JoelN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Brustad, Matt Walz, Todd Potulny
Jan 09, 2019 -

Valley Imports responded

Thank you so much for the great review! We are grateful for your business!!

January 09, 2019

Friendly staff, nice facilities The staff is very friendly and were willing to help out in many ways. The building is nice and kept clean. The video check up that they do is pretty More

by SMCPHILLIPS52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Watterson
Jan 09, 2019 -

Valley Imports responded

Thank you for the review and we are glad you enjoyed the video! We believe it gives an additional layer of transparency to our customers.

January 09, 2019

Great service Friendly, knowledgeable staff and great service. I really appreciated the comfortable lounge and amenities provided there. The video that was sent t More

by NathanL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Watterson
Jan 10, 2019 -

Valley Imports responded

Thank you very much for the 5 stars! We appreciate your business!!

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