Valley Imports

Awesome Experience I called to scheduled my first service on my leased Mitsubishi and was told exactly what services needed to be completed and was offered a coupon to b I called to scheduled my first service on my leased Mitsubishi and was told exactly what services needed to be completed and was offered a coupon to boot. When I dropped off my car the service process was explained and how I would receive text updates that included a video of my car being looked over. After the oil change was completed and they were unable to remove the engine light and tire light they notified the service tech to look more into. When I picked up my car the oil was changed, all issues addressed and it was sparkling clean . Overall an awesome 1st experience! More

Rocky Start. Good Ending Experience was good in the end. When I arrived, there was no record of my appointment or my information in the system. Michelle was helpful and pati Experience was good in the end. When I arrived, there was no record of my appointment or my information in the system. Michelle was helpful and patient as we discussed the issue. I appreciated all of the communication. At one point, I asked that my boyfriend speak to the tech to help us better understand the issue that needed to be addressed. Brian graciously called him (since he was out of town working) and addressed all of his questions and concerns. I also appreciate that Michelle is so knowledgeable about the services being performed. It's nice to he able to speak directly to one person about a variety of concerns instead of being handed amongst others. I also had friendly, comfortable courtesy rides to and from Valley Imports as well. I have no hesitation returning. More

Fast, friendly and quality service I always get VIP treatment at Valley Imports' service department. The people there are sincere in their desire to provide timely, quality and friendly I always get VIP treatment at Valley Imports' service department. The people there are sincere in their desire to provide timely, quality and friendly service. Michelle Alm stands out as a service advisor in terms of explaining what needs to be done, and does not try to pressure customers into unnecessary service work. She has a good understanding of the mechanics of the vehicles they service. Best auto service I have ever encountered. More

excellent service by Eric Eric had presented me with a comprehensive review of my car status. Delightful gentleman, Eric, was found to be extremely knowledgeable and professio Eric had presented me with a comprehensive review of my car status. Delightful gentleman, Eric, was found to be extremely knowledgeable and professional. An asset to your company. Believe the service I was given was superb. Kathleen More

Yearly service The video walk through of the car as its being inspected is great. Let's you see exactly what's needing to be done and what doesn't. The video walk through of the car as its being inspected is great. Let's you see exactly what's needing to be done and what doesn't. More

Great job Erik was courteous, helpful and professional as usual. My technician who worked on my car was thorough and great as well. Thanks for another positive Erik was courteous, helpful and professional as usual. My technician who worked on my car was thorough and great as well. Thanks for another positive experience. More

Oil change Took a bit longer than expected, but service was good, only thing that surprised me was that the car was washed, but not vacuumed, maybe it’s not a se Took a bit longer than expected, but service was good, only thing that surprised me was that the car was washed, but not vacuumed, maybe it’s not a service available though. More

Quick, courteous, competent service! From start to finish I had an awesome experience with Zach and the service department at Valley Imports! I really like having the video inspection of From start to finish I had an awesome experience with Zach and the service department at Valley Imports! I really like having the video inspection of my car! More

Factory recall service Good job and timely service. Nice complimentary wash For a five star rating on a Phev or EV a complementary charge would be appreciated.thanks Good job and timely service. Nice complimentary wash For a five star rating on a Phev or EV a complementary charge would be appreciated.thanks More

Excellent Service I have been getting my vehicles serviced at Valley Imports for the past twelve years. In that time I have had nothing but positive experiences. The I have been getting my vehicles serviced at Valley Imports for the past twelve years. In that time I have had nothing but positive experiences. The staff is friendly and communicates very well. Zach was super to work with this past Saturday. I made an early appointment, got my vehicle serviced and was back on the road before noon. More