Valley Imports

Purchasing a SUV I had not purchased a vehicle in many years. So I was quite nervous walking into Valley Imports. Yet, Erik and Kristen went out of their way to help m I had not purchased a vehicle in many years. So I was quite nervous walking into Valley Imports. Yet, Erik and Kristen went out of their way to help me with my purchase of an SUV. Kristen helped finding the best interest rate for purchasing a vehicle. She walked me through every step of the way. Erik made sure that my expectations were met in every way. He even volunteered to come to my home to help program the garage door opener for me. I highly recommend anyone to purchase a vehicle from. Valley Imports. More

Lot of Work Done My car is getting older and a lot of maintenance was needing to be done. One item in particular needed to be sent from Germany. My Service Adviser M My car is getting older and a lot of maintenance was needing to be done. One item in particular needed to be sent from Germany. My Service Adviser Michelle provided a loaner car until the part was received and installed. Everything works great again. More

Outstanding service! Brian deserves a raise! I called Brian in the service center at 8:15am to describe the noise I was concerned about and asked if they could squeeze me in because I was leaving I called Brian in the service center at 8:15am to describe the noise I was concerned about and asked if they could squeeze me in because I was leaving for the Twin Cities at noon. He greeted me when I arrived at 8:30 and promptly assessed the issue with the power steering and brake pads. Everything was fixed by noon! It is rare to find this level of quality service. Thank you for encouraging your emplo to problem solve and make decisions, and of course for hiring great people. More

Service Had to replace wheel and tire and fix alignment . Part for alignment took a long time to arrive from Germany. This also had to be coordinated with re Had to replace wheel and tire and fix alignment . Part for alignment took a long time to arrive from Germany. This also had to be coordinated with replacing a windshield. Would have liked to have the car interior cleaned better/detailed before getting it back. More

50K mile service/annual service Awesome customer service. Great communication during the service and the video text of the vehicle’s condition was great... a first for me. A positiv Awesome customer service. Great communication during the service and the video text of the vehicle’s condition was great... a first for me. A positive experience all around... the honesty of my service technician will be the reason that I will return. I’ve driven foreign cars (MB/BMW) for 12 years and this is the ONLY car service center I’ve been to where I felt quality service and customer satisfaction was put above making coin. More

I had a MIL light come on and brought it in, they fixed it. Very please with the service I received! Quite impressed with Chuck Rehovski ovideo assessmentof my car he sent to me at my office so I could watch a Very please with the service I received! Quite impressed with Chuck Rehovski ovideo assessmentof my car he sent to me at my office so I could watch as he checked everything over on the car. Way cool! More

Professional and Promptness Valley Imports were able to schedule service on desired date, provided a loaner vehicle, provided service of vehicle in timely manner with complete pa Valley Imports were able to schedule service on desired date, provided a loaner vehicle, provided service of vehicle in timely manner with complete paperwork of maintenance. More

Excellent, friendly, accommodating, no rush and no nonsense! Great service from the show room to parts ! We purchased three vehicles from Vally imports Never felt rushed to make a decision, They are very Great service from the show room to parts ! We purchased three vehicles from Vally imports Never felt rushed to make a decision, They are very knowledgeable about the vehicle. Eager to help with settings . I’m very pleased with the service. Wayne lepp in service has also been great ! Returns calls and ready to assist with any situation! Five stars ?????????? For him as well More

Sprinter Service Am quite happy with my first service st your dealership. Wayne my service rep did a great job of keeping me informed on the progress of the service an Am quite happy with my first service st your dealership. Wayne my service rep did a great job of keeping me informed on the progress of the service and answered all the questions I had concerning service in the future. More

Quick and courteous service I was greeted quickly at the door of my car then offered a ride to a location while I waited. The service was done in a timely manner, and I was calle I was greeted quickly at the door of my car then offered a ride to a location while I waited. The service was done in a timely manner, and I was called when complete. Thanks. More