Valley Imports

Good people, but need a process. Sales and Finance were super nice people, but seemed to struggle through the sales process. I felt they didn’t have a clear idea of the flow of the bu Sales and Finance were super nice people, but seemed to struggle through the sales process. I felt they didn’t have a clear idea of the flow of the buying and finance process. Finance especially. Nothing some more training can’t fix. I received the car and it seemed hastily detailed and still had a kinda grungy interior. None of the power ports worked and I had to bring it back in for warranty work within the first week. I still haven’t heard back from the service DEPT regarding the parts on order and it has been almost two weeks. Shouldn’t that stuff be checked out ahead of time by the dealer? Especially since it was a Mercedes CPO car? Another training/process item. All in all a good experience, but some more work is needed to really make this process shine in the eyes of the customer. More

Friendly and fair. Friendly and inviting staff. The staff at valley Imports was easy to work with their prices are excellent and they were more than fair on trade in. Wo Friendly and inviting staff. The staff at valley Imports was easy to work with their prices are excellent and they were more than fair on trade in. Would highly recommend them to anyone looking for a new or used car. More

Service I’ve always been very happy with the service on my vehicles. Ecxellent service by the whole staff including Wayn, Cory, Ashley, Michelle and of course I’ve always been very happy with the service on my vehicles. Ecxellent service by the whole staff including Wayn, Cory, Ashley, Michelle and of course the work done by mechanic/technician Paul Boese, in particular.. Jerry Meier is our sales person and he’s the best! More

Plaguing problem solved On recent trips the check engine light has become more frequent. On the last trip it was on over 90% of the time. The Valley Imports mechanic got to t On recent trips the check engine light has become more frequent. On the last trip it was on over 90% of the time. The Valley Imports mechanic got to the bottom of the problem and fixed it. The only down to the whole operation was a glitch in a computer shutdown to finish the job. The repair was delayed by an additional day. More

Human Kid and Fur Kid Im horrible with names, however, Angi and Brian were awesome! Brian really made my visit to Fargo enjoyable by accepting and showing my puppy so much Im horrible with names, however, Angi and Brian were awesome! Brian really made my visit to Fargo enjoyable by accepting and showing my puppy so much love. There’s not one service center I have ever been to that my puppy was welcomed. Also Angi was super informative about my vehicle and she made me feel like she has known me for years and wants the best for my vehicle. My daughter enjoyed the way the walked with her to find “Momma’s Audi”. More

New car Marshall was very thourgh and a pleasure to work with. He explained the features of the car and has been available to answer any additional questions Marshall was very thourgh and a pleasure to work with. He explained the features of the car and has been available to answer any additional questions I might have. More

Great people It is always easy to get in within a reasonable time they listen to your concerns and yet they take the knowledge you have about your Driving Experien It is always easy to get in within a reasonable time they listen to your concerns and yet they take the knowledge you have about your Driving Experience into consideration and apply that. More

Excellent service No pressure to buy . Let me decide on my own . Very good experience. No negatives at all. I have no complaints at all with this dealership. No pressure to buy . Let me decide on my own . Very good experience. No negatives at all. I have no complaints at all with this dealership. More