
Valley Imports
Fargo , ND
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Everyone at Valley Imports was friendly and helpful from the minute I walked in the door. I knew what I was interested in and Joe knew his car facts! He was a joy to work with and made the entire process ef the minute I walked in the door. I knew what I was interested in and Joe knew his car facts! He was a joy to work with and made the entire process efficient and fun so I walked out the door with the car I wanted. Konstantine facilitated the process to make sure nothing was over looked and Joe took time at the end to get my blue tooth set up and my daughter's car seat secured, two things I have never had a dealership help me with. I was extremely impressed with Valley Imports as we are moving to Canada and they knew the rules and regulations of taking the car across the border. Overall it was a fabulous car buying experience, and I wasnt looking forward to it at the start of the day! More
I brought my VW Tiguan in for service after there was a cut in the sidewall of one of my tires and it had an unfixable leak. I did not have an appointment but Brian helped me out right away. With no tire i cut in the sidewall of one of my tires and it had an unfixable leak. I did not have an appointment but Brian helped me out right away. With no tire in stock but one being overnighted I was given a very nice loaner for the night. It was great to be able to get my car fixed and not have to miss work or rearrange my schedule. The customer service that Brian and the whole staff I worked with was exceptional. I will definitely bring my car there for service again in the future. More
Let me say I'm impressed, I had friendly sales agents who were genuinely concerned with watching out for my best interest and spent time and effort on my behalf. I went in looking at the passat already f who were genuinely concerned with watching out for my best interest and spent time and effort on my behalf. I went in looking at the passat already fairly informed but Zach pointed out several thing to me and helped me learn about the vehicle. He was very prompt and all around helpful. Unfortunately when we went to close the valley dealership did not use the costco discount so the price offered compared to another dealer was not competitive (over 2k more, not fully due to costco discount). HOWEVER even though they knew that the price was lower and they weren't likely to get my business, they warned me of some things to look for and were absolutely fantastic, they weren't disgruntled or angry and I intend to have their dealership service my vehicle, which is where the real money is for a dealer anyway. Their team put their best foot forward even though I know it personally impacted their team, the dealership should be proud to have such quality individuals. I visited every dealership and this was the best experience of any of the dealerships in Fargo. More
We've brought our Porsche Cayenne for service to Valley Imports on a few occasions and have always been completely blown away by the amazing service and quality of work. We've always worked with Cor Valley Imports on a few occasions and have always been completely blown away by the amazing service and quality of work. We've always worked with Cory to determine what needs to be serviced and he's always been completely honest and has very good communication throughout the entire process. I can honestly say that I've never had such a great experience anywhere else. When you leave your car at Valley Imports with Cory, it always feels like your vehicle is in great hands and it comes back with a pristine wash and shine. I'd definitely recommend anyone working with Cory Burkhardt in the future! More
Kevin Duenwald was a great salesperson to work with.He was knowledgable, ready to answer our questions promptly. We bought a porsch cayenne from this dealer and everytime we wanted something extra in the was knowledgable, ready to answer our questions promptly. We bought a porsch cayenne from this dealer and everytime we wanted something extra in the car and he tried to find the car with exact specifications from wherever possible. I really appreciate the helpfulness of Kevin.When we first visited the showroom we were not sure whether we would go for this car or not but Kevin conveinced us.I must say It was great customer experience. If I would buy another car I would surely go to Kevin. More
Tana and Kristen did a wonderful job handling the purchase of my new Audi! They were helpful and gracious in managing the sale and the paper work associated with the sale. purchase of my new Audi! They were helpful and gracious in managing the sale and the paper work associated with the sale. More
tana called us to say that they had a outlander sport just came and said that she could bring it over to the house we said yes she brought it over and drove it then we bought. she was very good about the just came and said that she could bring it over to the house we said yes she brought it over and drove it then we bought. she was very good about the whole this. More
I was looking for a new Audi Q5 and contacted Erik Swenson. He was a pleasure to work with and meet all our needs. He was able to meet my pricing requirements and was able to give me a great deal on t Swenson. He was a pleasure to work with and meet all our needs. He was able to meet my pricing requirements and was able to give me a great deal on the car. Since the dealership did not have the car I was looking for, he arranged for having the car picked up from an out of state dealer and delivered it on time. Once the car was on site, he showed me how to use most of the features. All the paper work was done in no time. Will definitely recommend Valley Imports to anyone looking to buy a car!!!! More
I live 200 miles away from the dealership so I had to start out contact on the internet and I was immediately connected with Eric Swenson. I had done some research on the car I wanted and he knew the in start out contact on the internet and I was immediately connected with Eric Swenson. I had done some research on the car I wanted and he knew the inventory very well and suggested the available cars and we quickly decided on the right one. We were able to apply for financing for the Passat I wanted and within about an hour I was approved. I had to wait until the following weekend to go to the dealership to look at the car and test drive it. The dealership was spotless and impressive. All of the staff were very friendly. We were treated very well. None of the dealerships in my hometown try this hard to impress or were this courteous and helpful to us. I will definitely be going back to Valley Imports for my next new car and would recommend them to all of my family and friends. More