
Valley Imports
Fargo , ND
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I was visiting dealer websites in search of a new/used car and emailed into Valley Imports to test drive an suv in their inventory and Kevin Duenwald emailed me back immediately to set up an appointment t car and emailed into Valley Imports to test drive an suv in their inventory and Kevin Duenwald emailed me back immediately to set up an appointment that worked with my schedule. I too am in sales and appreciated his quick response and fabulous knowledge of the Mercedes when we met. My prior Audi also came from Valley Imports... The dealership and Kevin deserve a great rating for standing behind their product! More
Erik was great to work with and very organized. He was friendly and took time to show us the detail of the vehicle. He was very laid back and dont know if I would have purchased the vehicle if I had ended friendly and took time to show us the detail of the vehicle. He was very laid back and dont know if I would have purchased the vehicle if I had ended up with a pushy sales person, he literally was the reason for the sale. Thanks for the great experience and I love my Jetta! More
As a GMC owner, my heart was set on purchasing a new Yukon Denali. Before I made the trip to the other dealership, we read positive reviews online about Mercedes and Audi that blew GMC out of the water. Yukon Denali. Before I made the trip to the other dealership, we read positive reviews online about Mercedes and Audi that blew GMC out of the water. We stopped at Valley Imports and had the pleasure to work with Kevin Duenwald to learn about these specific SUVs. Kevin's passion for qualify craftsmanship and features/functions, coupled with no-pressure attitude, opened my eyes to new opportunities. I am pleased to say I purchased a 2013 Audi Q7 and could not be happier! The best part was Kevin's customer service to thoroughly walk me through every inch of the vehicle so that I was comfortable with how to run it and take advantage of all the bells and whistles! I will recommend Kevin to everyone I know interested in purchasing a vehicle - even if they are interested in a different make, I believe he will be able to comfortably change their mind to what Valley Imports has to offer! The qualify in the Audi definitely outshines the GMC Yukon! Thank you again Kevin for the A+++ experience! More
We were in the market looking for a hardtop convertible. We'd visited other dealerships, seeing models we liked. Truly, our decision to purchase from Valley Imports was based strictly on the professionalis We'd visited other dealerships, seeing models we liked. Truly, our decision to purchase from Valley Imports was based strictly on the professionalism that Kevin Duenwald demonstrated in his approach with us (wife and I). Kevin went over and beyond in his explaining features, the dealerships reputation (we have friends that told us of the dealerships fine service) and never once with a feeling by us that he was "pushing" us in one direction or another. Kevin in our opinion stands out among the very best in sales professionalism. Added to the great purchase experience we had, I need to add that the followup Kevin has done since has been exceptional, as an example emails in keeping in contact, answers to even such little questions on how to connect a phone to Black Berry mode, all with so much patience. Continuing with service, the service department is exceptional! Our vehicle being new has had scheduled maintenance, always on time, without waiting and always with explanations of the service that was performed on it. I would recommend Kevin Duenwald first and foremost for his truly professional approach in sales and of course the excellent staff in service. If it were available, let me say Kevin and Valley Imports certail deserve a 5 star rating or in my book a AAA+ rating! More
For me, purchasing an automobile in a very stressful experience, but Kevin Duenwald was not aggressive and put me right at ease. Kevin was very knowledgeable about his products and answered all of my qu experience, but Kevin Duenwald was not aggressive and put me right at ease. Kevin was very knowledgeable about his products and answered all of my questions with a professional and technical explanation. I travel extensively and could have purchased my new Volksvagen at many dealerships around the country or even on-line but I was so impressed with Kevin and my experience at Valley Imports that I purchased my car from him. I will soon to be in the market for another vehicle and will visit Kevin and Valley Imports for my next vehicle purchase. I have told everyone I know about my experience there and recommend Valley Imports to them and say, "Be certain to ask for Kevin Duenwald." More
I live in Minneapolis, MN. I was Looking for a best deal on new Porsche. Through Geico dealer referral program I was referred to Valley Imports as highly recommended lowest price guaranteed dealer. After s on new Porsche. Through Geico dealer referral program I was referred to Valley Imports as highly recommended lowest price guaranteed dealer. After skeptically verifying that they really did have a best deal at the time I contacted Kevin Duenwald. Kevin was extremely helpful took care of all paperwork for both sale and trade-in and provided the best price for trade-in and sale. The final touch was the fact that Kevin took his time to meet me half way between Minneapolis and Fargo. That was an extremely nice gesture. I have dealt with a lot of dealers over the years, but not a single one qualifies for “Above and beyond” valuation with an exception of Kevin Duenwald. More
I want to start of by saying the overall experience was awesome, kevin and everyone i worked with was very positive and helpful and very responsive i have nothing but positive things to say they where very awesome, kevin and everyone i worked with was very positive and helpful and very responsive i have nothing but positive things to say they where very respectful andhave done a very great job at making me a very satisfied customer i am very pleased and enjoy the car and am thankful i came across this dealership, thank you kevin, kristen, sam you guys have done a wonderful job. GO VALLEY IMPORTS....+10 out of 10 awesome More
When we were considering trading to a new Mercedes, Kevin Duenwald went out of his way provide us some preliminary cost estimates for a new vehicle and for the value of our older Mercedes for a bottom line Duenwald went out of his way provide us some preliminary cost estimates for a new vehicle and for the value of our older Mercedes for a bottom line estimate. He was able to take advantage of Mercedes discounts at the time and discounts offered by my USAA membership as prior military servicemen. All this was in a no pressure/relaxed and sincere atmosphere. We liked Kevin's sincere approach and what we saw in the vehicle with the options we wanted along with the price. Since we live in northern Minnesota about equal distance to other Mercedes dealers in Minneapolis, we chose to do business with Kevin at Valley Imports without question because of the way we were treated, a sincere no pressure atmosphere and the buying ease Kevin presented. We also liked the mercedes service after the sale which provided the same quality approch we experienced in buying the car. We will be back again when we need to trade again and know that we can rely on Kevin and Valley to provide us with same high quality approach as before. More
I was already a happy owner of a 2011 E350 Cabriolet purchased as a seasonal vehicle, it was precisely a service visit for that car, when I spotted a 2012 A4 on the showroom floor that got my attentio purchased as a seasonal vehicle, it was precisely a service visit for that car, when I spotted a 2012 A4 on the showroom floor that got my attention. In comes Kevin, patient and informative. Exactly what I needed before I made a second, high end purchase. After returning home that evening, the A4 remained in my mind when I called Kevin and asked to schedule time for a second look. Returning the following day, Kevin and I drove the car off the floor, onto the highway and that was it. Not certain if I was buying the car or the salesman as both played an equal role in helping me make the decision. Secondly, my old car which I had already researched its' value to my surprise was matched at the dealer, sold on the spot and drove away with my beautiful A4 making the entire transaction virtually seamless. I intend to return next year for a repeat and I'm hopeful Kevin is there to help me navigate my next purchase. I should also point out Kevin publishes a periodic look at his life and career which prevents me from ever forgetting I have a new friend. Lastly, I've already been approached by at least one co-worker who was shopping at Valley Imports and coincidentally working with Kevin. When asked for my recommendation, I said remain alongside Kevin and I'm certain a deal can be closed. It was. Nice job, Kevin. More
When I decided to purchase a luxury car, I actually had no idea of what type of car I should buy. I fortunately had Mr. Kevin Deunwald be my salesman. His outstanding service started from the very beginnin no idea of what type of car I should buy. I fortunately had Mr. Kevin Deunwald be my salesman. His outstanding service started from the very beginning. He introduced both Audi and Mercedes-Benz to me in details. He compared different types of cars very professionally and made very reasonable and informative recommendation. He let me to test variable cars and get real driving experience. I quickly made a decision to buy Mercedes-Benz E-550 in less than three hours of my working with Kevin. Before I drove away my lovely car, Kevin spent a great deal of time to teach me to get familiar with the car. He even offered to help me set my garage door opening system with my car control function. I was very impressed by Kevin's friendliness, efficiency, honesty, patience, and professional quality and ethics. More