Valley Imports

Kevin was great at communicating status on locating the vehicle we wanted. He made the purchasing transaction an easy process for us, and he took the time to help us get the vehicle set up...he even progra vehicle we wanted. He made the purchasing transaction an easy process for us, and he took the time to help us get the vehicle set up...he even programmed our mobile phones for us! More

Erik was very fast in contacting me after I showed initial interested in the vehicle. An hour or less after I submitted my request online I received a phone call from him asking when I could come test initial interested in the vehicle. An hour or less after I submitted my request online I received a phone call from him asking when I could come test drive the vehicle. The whole customer service experience was fantastic. The entire staff was friendly and willing to help in every aspect of my vehicle purchase. I felt like they all genuinely cared about getting me into an affordable vehicle and making sure I knew what I was buying. I would definitely recommend working with Erik and the entire staff and Valley Imports for anyone looking to buy a vehicle. More

Excellent buying experience. Kevin was very honest and helpful. He helped me sift through options that weren't necessarily needed and I ended up with a great car. Top notch experience from a car dealers helpful. He helped me sift through options that weren't necessarily needed and I ended up with a great car. Top notch experience from a car dealership. More

I have now purchased 3 vehicles from Valley Imports and the service is above EXCELLENT! Erik Swenson has sold me all 3 cars. He knows everything about his products, is very approachable and friendly. Kr the service is above EXCELLENT! Erik Swenson has sold me all 3 cars. He knows everything about his products, is very approachable and friendly. Kristen and Erik worked together to help us to determine whether or not we should buy a diesel or gasoline VW. Both are wonderful to work with. I love VALLEY IMPORTS! More

Erik Swenson was vey friendly and went out of his way to answer any of our questions. If he didn't know the answer, he went out of his way to find out what we wanted to know. answer any of our questions. If he didn't know the answer, he went out of his way to find out what we wanted to know. More

Very quick response in setting up scheduled maintenance. Quality work done in a timely manner. Quality work done in a timely manner. More

Rare do I award the highest rating, however, Erik & Valley EARN it. I've done business with Valley, enjoying nothing but wonderful "end result" experiences, no matter what the situation, since 1993. Valley EARN it. I've done business with Valley, enjoying nothing but wonderful "end result" experiences, no matter what the situation, since 1993. What a team! I drive my vehicles for many, many miles and the service, after the sale, equally impressive. THANKS to TEAM VALLEY IMPORTS, I stay safe on the road and don't worry, knowing I'll be taken care of by the best! More

My experience with Valley Imports has been perfect from the moment I spotted my Tiguan online. I was willing to travel to Minneapolis to purchase a VW. But after many hours online, Valley Imports had the the moment I spotted my Tiguan online. I was willing to travel to Minneapolis to purchase a VW. But after many hours online, Valley Imports had the best deal within 500 miles. I'm a fan of their best price, no hassle format. I think it frees the sales team to be all about service. And they are. I started thinking about VWs last year and Aaron spent time giving me a master class on everything about VWs. This year, when I contacted Erik to inquire about car I was interested, he continued this education with specific knowledge about my Tiguan. And then from meeting Erik in person, to the test drive, to the overnight of pondering, through the quick and easy financing (sorry finance guy - your name escapes me, but I did want to mention you also made this a perfect experience), to the driving off the lot, the whole process was exactly how I would have liked it to be. I think that is the thing, Erik helps you buy a car the way you want to buy a car. I also want to mention Zack and Mr. Mackner in service. After a couple weeks I discovered my car seat had a slight issue. These guys made it right as soon as I brought the car in. So the service after the sale is also really phenomenal. So I just scanned this before submitting it and sounds pretty glowing. But I am a real customer, happily driving around Detroit Lakes. The experience just really was that good. More