Valley Imports

Valley Imports responded

Greetings johnbaum Thanks for the positive feedback and review! We are happy to hear that you recognized our sales philosophy as being "No Hassle and No Pressure." Our goal is not to reinvent car sales, simply to better it by being upfront and straight forward without any gimmicks behind what we do! Congradulations on the purchase of your Volkswagen Passat and please keep us in mind for your service needs. Best wishes, The Management Team

Valley Imports responded

Greetings indy24 We happy to hear that you see the value in dealing with Valley Imports and that you recognize our efforts in "Service after the Sale!" Nothing but an outstanding experience is our goal with every customer we have the opportunity to help. As they say, "third one's a charm" so we look forward to selling you your third vehicle in the next couple of years. Thanks again for the business and keep us in mind when referring family and friends! The Management Team

Valley Imports responded

Hi carmanseverson1 It was a pleasure having the opportunity to work with you... At Valley Imports, you deal with one, you deal with all as every customer is important to all of us. There is no "I" in team and we live up to just that. We look forward to a long relationship with you and look forward to seeing you again in the near future. Good luck with your purchase, The Management Team.

Valley Imports responded

Hi Kalafat Thanks for the positive feedback!! Your response towards our customer service is truly appreciated and helps to motivate us to continue helping clients and ensuring they have a smooth transactional experience when purchasing a vehicle. Please keep us in mind for your service needs as well as when you refer your family members and friends :) Best wishes on your new vehicle, The Management Team

Valley Imports responded

Greetings ABR14 Thank you soo much for the kind words! We will miss having you close by nevertheless we can still care for your needs. When you find yourself in the market again for another vehicle or if you have a family member or friend who wants to purchase from us, we'll be happy to help make arrangements to transport the vehicle to your current location. Thank you again for showing us your appreciation towards our services!!

Valley Imports responded

Hi gennylindberg WoW!! Thank you for the fantastic feedback! Many times we forget what a true sales consultant goes through to create a "WOW" experience for their customer. We won't let anything get in the way to prevent us from selling a car, if what you want is available, we'll figure out how to get it! Our Internet Sales team is front line representation on how we do business and we promise to go the extra mile when searching for the perfect vehicle! We appreciate the fair opportunity you gave us to earn your business and we look forward to servicing you in the future. Please refer us to your family and friends and let them know how well you were treated by Kevin at Valley Imports. The Management Team.

Valley Imports responded

Hello Kam57201 Thanks for the great feedback!! You're right, Kevin does do a great job just like the rest of our sales staff who go the extra mile for their customers. We believe in quality customer service before, during and after the sale. If you continue to have questions regarding your purchase, feel free to contact Kevin or anyone at the dealership for help! The Management Team

Valley Imports responded

Hi kvein We appreciate the positive feedback! Our sales staff is very trustworthy in a sense that we will tell you all the good and bad about a vehicle regardless of the situation. If we have to deliver a car to a customer, we will deliver as promised, day or night and ensure you have the same, if not better experience at home than at the dealership. Thank you for your business and trust as we look forward to a long lasting relationship! The Management Team

Valley Imports responded

Greetings Tmac9596 Feedback and words like yours motivate us to stay learning on how to better ourselves and our dealership. This is why we implemented a One-Price philosophy, to avoid personal interest so no matter what vehicle you decide to purchase, regardless of the price, you'll receive only the best treatment at a fair price! If there is anything we can do to help better your experience, please feel free to contact Kevin or our Management Team with your concerns or questions. Best wishes, The Management Team