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Valley Imports

Fargo , ND

4.8
2,954 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,954 reviews

February 08, 2013

They are great to work with. I bought my car sight unseen, they were very helpfull with all of my questions. I am very happy with my car and I am always telling people looking to buy a car to go to V More

by Buff25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2013 -

Valley Imports responded

Hi Buff25 Thanks for the great feedback!! Many consumers like yourself will buy a car sight unseen and 80% of the time those consumers wished they would've went to the dealership to see the vehicle first... This is NOT the case at Valley Imports! We will describe the vehicle to our customers, and inform you of the good, the bad and the ugly! Our Internet Sales Team has been a role model staff not only for the rest of our dealership's staff, but also to competitive dealerships in our region. Valley Imports is here for the longhaul! If we have what you're looking for, just say so and we'll tell you everything we know. If we don't have it, we'll get it for you!! Please let us know if there is anything else we can do to help better or maintain your 5-Star experience! The Management Team.

February 08, 2013

Kevin Duenwald has been my salesman on two cars. My wifes VW Tiguan and my VW Golf. The sale was excellent and his customerservice is above average. I'll give an example: When we bought my wifes 2011 VW T More

by RuckU2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2013 -

Valley Imports responded

HI RuckU2 Thanks for the positive feedback... Yes, we are all about the service a customer receives after the sale is completed. Many dealerships will forget who that customer was after they paid thousands of dollars for a vehicle. Here at Valley Imports, we believe that continuous care we help build a long lasting relationship and sales people like Kevin will always be successful and make the dealership and his customers proud about their business transactions. We appreciate having you as a customer and look forward to servicing you in the future. Please contact us with any questions or concerns. The Managament Team

February 08, 2013

Kevin Duenwald was great to deal with, very knowledgable and made our choice of vehicles extremely easy. He was thorough, gave his honest opinion with all the different options, and had all the vehicles rea More

by LeahTerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2013 -

Valley Imports responded

Hi LeahTerry Thank you for the kind review!! We truly appreciated the opportunity you gave us when you inquired online through our Trade-in Marketplace website. It was a great experience for us as well in getting to know you and helping you meet your needs while finding the right vehicle! Please come see us in the future for your service needs and when you find yourself in the market for another vehicle. Dont' forget to tell your friends about us!! Let Kevin or myself know if there is anything else we can do to help make your experience better! Sam Plana eBusiness Manager

February 08, 2013

Kevin Duenwald was great, we leased a c300 for my wife and Kevin made it Avery enjoyable event. When we came in for service he was there also and was really concerned about our service. We will be bac More

by rjalbrecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2013 -

Valley Imports responded

Hi rjalbrecht Thanks for the GREAT feedback!! It's great hearing how well you were treated by Kevin, not only during the sale, but after the sale as well. Most dealerships care about their customer up until the moment they buy then they quickly forget who you are... At Valley Imports, we strive to make every experience memorable and do what we can to build a long-lasting relationship. Please feel free to contact Kevin or our Management staff with any concerns! Have a WONDERFUL day and congradulations on your new purchase!

February 07, 2013

I purchased a Mercedes from Valley Import. Kevin Duenwald gave us a sooth purchase, fair price and excellent service. He has good knowledge about cars he sells. I recommended friends to buy car from him. Va More

by bob88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2013 -

Valley Imports responded

Hi Bob88 Thank you for the positive feedback!! We hear nothing but great things about Kevin and it's wonderful to know that he treats ALL of his customers with the same respect, no matter the car the buy nor dollar amount they spend! Valley Imports is in it for the longhaul and we do what we can to maintain the customer experience and satisfaction every customer deserves! Sales or Service, we'll meet or exceed your expectation(s) everytime! Feel free to reach out to Kevin or our Management team at any time with concerns or questions. Best wishes, The Management Team at Valley Imports.

February 07, 2013

Kevin Duenwald at Valley Imports was the best. He made our purchase smooth and easy. Valley Imports has been our go to dealership for the last 14 years. The service department has always taken good care o More

by dennisschatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Duenwald
Feb 07, 2013 -

Valley Imports responded

Hi dennisschatz! Thank you very much for your kind feedback regarding your recent purchase. At Valley Imports, our customers are our first priority! We appreciate the long-term loyalty you've shown our dealership and will continue to provide you with the professional courtesy, respect and service you and all of our customers deserve! Customer's like yourself help us become a better at what we do! Look forward to helping you with your next vehicle and with service in the interim. Have a wonderful day and enjoy your Beetle!

February 07, 2013

Kevin always makes our car buying experience so easy and gives us unbelievable customer service. He works hard to find the good deals, always returns calls and emails in a timely manner and stays in consta More

by mcmillan25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Duenwald
Feb 07, 2013 -

Valley Imports responded

Thank you for the 5-star review. It's always a pleasure knowing how well our staff are treating our consumers! We look forward to providing you with the continuous care and service and look forward to working with you and your family soon! Feel free to reach our to myself, Sam Plana, Sales Manager if you have any issues, complaints or concerns. Thanks again and have a wonderful day!

February 05, 2013

I chose Valley Imports to purchase my first new Volkswagen and then experience was great. I felt well served and it was an inviting experience. I test drove multiple models and trims before decidi More

by JeffAller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Blauert
Feb 07, 2013 -

Valley Imports responded

Hi Jeff Thank you for the 5-star review. It's very important that we are made aware of how well our staff are treating our consumers! We look forward to providing you with professional care and service in the near future! Feel free to reach our to myself, Sam Plana, eBusiness Manager if you have any issues, complaints or concerns moving forward. Thanks again and have a wonderful day!

January 30, 2013

Best customer service hands down of any place I have purchased a vehicle from. Tana Martin & Kristen Pagel go above and beyond in the sales department! Very patient and helped me find the right car for More

by BOB101!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tana Martin & Kristen Pagel, Tana Martin
January 11, 2013

I have been a Volkswagen/Audi driver for 6 years now, I have had aweful experiences with other dealerships. So when I went to valley imports I was very pleased and suprised. My services where much cheaper More

by KathrynKipfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach