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Valley Imports

Fargo , ND

4.8
2,904 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,904 reviews

November 14, 2022

I am a repeat customer at Valley Imports and the staff is top notch and really cares about the customer. Tana delivered my vehicle and took care of me step by step. Matt helped me make decisions regarding More

by julieann.hedstrom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tana Martin, Kristen Pagel, Matt Walz
Nov 15, 2022 -

Valley Imports responded

Thank you so much for sharing your experience with us! We appreciate your loyalty and will continue to do our best for you!

November 14, 2022

Dealership was knowledgeable and prompt with the process. Was nice that they explained everything very well so that the process was smooth and quick. More

by amberhillesland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Bob Lever
Nov 15, 2022 -

Valley Imports responded

Thank you very much for the kind words and 5 Stars!

November 08, 2022

Mr.Eric and the valley imports team took my daughter and I in and made us feel like valued members of the family. I didn’t feel like a customer being preyed on at a car dealership (per usual). I didn’t feel More

by tcupdowhatiwant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Kristen Pagel, Marshal Girodat, Wayne Lepp
Nov 08, 2022 -

Valley Imports responded

Thank you so much for sharing your experience with us! We are proud to have you as part of the Valley Imports family and we are truly grateful for your business and this amazing review! Enjoy your new vehicle!!

November 08, 2022

Levi was professional and helpful in helping our family find a new car for our daughters to drive. More

by blethsara
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Levi Sokness
Nov 08, 2022 -

Valley Imports responded

Thank you very much for the kind words regarding Levi and for the 5 Stars!

November 05, 2022

Everyone was very sweet and great to work with! They explained the process and answered any questions I had. They did not push me into buying my vehicle- I am glad I was able to work with them when More

by chevellekarg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Kristen Pagel, Brian Mackner, Marshal Girodat
Nov 07, 2022 -

Valley Imports responded

We are glad you chose Valley Imports! Thank you very much for the kind words and 5 Stars!!!

November 04, 2022

Tana was very friendly and easy to work with. She spent a lot of time with us to make sure we were comfortable with the car. She was quick to respond to voicemails or texts. More

by janglbear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tana Martin, Marshal Girodat
Nov 04, 2022 -

Valley Imports responded

Thank you very much for the kind words and 5 Stars! We appreciate you!

November 04, 2022

I had a fantastic experience. Even when the vehicle I originally wanted became unavailable, I waited for another just so I could keep my business with Luke at Valley. More

by donnhayen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Todd Potulny, Luke Leonard
Nov 04, 2022 -

Valley Imports responded

Thank you so much for sharing your experience with us! We appreciate the kind words for Luke and are thankful that we were able to keep your business! We hope you enjoy your vehicle and we look forward to maintaining it for you in the future!

November 03, 2022

Purchase occurred at a snails pace. It has been 6 days since the vehicle was purchased and still waiting for copies of the purchase documents that 'will be e-mailed promptly'. John and More

by municipalservices
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Pagel, John Olson, Evan Tucker, Luke Leonard
Nov 04, 2022 -

Valley Imports responded

Thank you for sharing your experience with us. We definitely should have inquired as to how much time you had to invest in the car buying process and been more respectful of your time. Please accept our apologies for taking longer than you preferred and for not having your paperwork available to you on Monday the 31st. We truly appreciate your business and look forward to the opportunity of servicing your vehicle in the future!

October 31, 2022

Good communication from first email to final signing. I would recommend Valley Imports if asked. More

by mmiller47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Jake Mueller, Zach Bye
Oct 31, 2022 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us. We take out customer reviews and comments seriously, because we believe we can learn and improve from them. With that in mind, is there something in particular we could have done better/differently to have earned 5 Stars? We truly appreciate your business!

October 30, 2022

Levi Sokness worked with me and my wife. He was very helpful, knowledgeable and quick to respond to my wife's texts and emails. We bought the car on Saturday and if was delivered to our ho More

by haroldhulm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Levi Sokness
Oct 31, 2022 -

Valley Imports responded

Thank you very much for sharing your experience! We truly appreciate the kind words for Levi and the 5 Stars! Enjoy your vehicle!!

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