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Valley Imports

Fargo , ND

4.8
2,901 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,901 reviews

September 20, 2021

As always Valley Imports went out of their way to fit the work into my schedule. Well done. More

by CHANSON5227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Keith Stroh
Sep 20, 2021 -

Valley Imports responded

Thank you for your kind words!

September 20, 2021

Completed the airbag recall installation in under an hour. It would have been nice to know it would be so little time . More

by ARCHERY3102
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow
Sep 20, 2021 -

Valley Imports responded

Thanks for the 5 stars!

September 20, 2021

I came in to get my tire fixed as I had a screw in my tire...my sensor on my left tire worked just fine. Tho after they fixed my tire it didnt..sent me to gateway...where they told me it was broke ..came More

by HPECK80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Sep 22, 2021 -

Valley Imports responded

Your assessment of the need to be more careful, is spot on. We apologize for the less than exceptional experiences and will work hard to do better.

September 20, 2021

Great customer service and quality work! A sour out to Michelle for the positive experience. More

by ANDYRobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richmond, Michelle Alm, Robbie Seaman
Sep 21, 2021 -

Valley Imports responded

Thank you very much for the 5 stars!

September 20, 2021

We brought the car in primarily to have the mirror replaced and then some other services. When I went to pick the car up, the mirror had not been replaced. We had to leave the cat there for longer. Wh More

by KTRHANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I cannot remember who I worked with
Sep 28, 2021 -

Valley Imports responded

We truly apologize for the confusion. We are trying our best to refine our process for customers that have work done at our body shop and our service shop. We will get better!

September 20, 2021

Amazing. Great work. Very nice people. Wouldn’t recommend to my worst enemy cause he can keep going to jiffy lube🤣 More

by CWILLIAMSON0098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Sep 21, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and the comedy! We appreciate you!!

September 19, 2021

Very dependable and trustworthy. Full inspection during a oil change service. The wait time was minimal and communication excellent More

by GFNODAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tana Martin, Michelle Alm, Keith Stroh
Sep 20, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars! We appreciate you!

September 19, 2021

Service was friendly, my outlander oil change & inspection was quick and video was very informational. More

by ME_KIN74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow, Don Tollefson
Sep 20, 2021 -

Valley Imports responded

This is great news! Thank you for sharing your experience with us and thank you for the 5 stars!

September 19, 2021

Wonderful experience, except no car I could borrow. Waiting was enjoyable with all amenities they offer. More

by Kathy Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow, Wayne Lepp
Sep 20, 2021 -

Valley Imports responded

Thank you for the 5 star review!

September 19, 2021

Nice easily accessible dealership. Great staff. Knowledgeable professional friendly service consultant. Very easy to schedule and modify appointment. More

by Adonizio TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Sep 20, 2021 -

Valley Imports responded

Thank you for the kind words!

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