Back

Valley Imports

Fargo , ND

4.8
2,901 Reviews

402 40th St S

Fargo , ND

58103

Directions

By Type

Showing 2,901 reviews

September 19, 2021

The shuttle made my day so much easier. Thanks! Michelle was great as always. The video showing work tgat needed to be done was really helpful. They also did not push for doing everything at once but keepin More

by PEACEBEAT.AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
September 18, 2021

Exceptional service and great service staff. My questions are always answered as I am a new Porsche.owner As they say, it's not the sale it's the service! More

by SHANSEN000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow, Wayne Lepp
September 18, 2021

Poor communication. I needed to be checking with them Poor communication. I needed to be checking with them for progress updates and delays and the delays were frequent in nature. More

by douglas-grouws
Customer Service
Recommend Dealer
No
Employees Worked With
Tony Hirchert, Don Tollefson
Sep 22, 2021 -

Valley Imports responded

We understand your concern. While it is hard to know how much communication each customer wants or expects, we need to be better about asking the questions that will help us understand what that level of communication needs to be. We apologize for your experience.

September 18, 2021

Had to bring my vehicle in a second time for the same code still not fixed. Had 5 business days to get part in snd dud not show up. Took a train overnight to find out car not ready. Was given a loaner bu More

by kuklisc89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Sep 29, 2021 -

Valley Imports responded

We truly apologize for the inconvenience. While we have no control over when parts arrive, it sounds like we could have done a MUCH better job of communicating with you through the process. Please accept our apology.

September 18, 2021

Excellent service and experience really enjoyed working with valley imports. Will definitely be buying from them again! More

by justin.lang5893
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Matt Walz
Sep 20, 2021 -

Valley Imports responded

Thank you very much for the kind words!

September 17, 2021

I had my 2014 Audi Q5 detailed for the first time! Wow!!! INCREDIBLE!!! Thank you!!! More

by SARAHDONAHUEKASOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon at Valley Reconditioning!! Heck of a guy!! , Michelle Alm, Brian Mackner, Keith Stroh
Sep 18, 2021 -

Valley Imports responded

Thank you very much for the kind words!

September 17, 2021

Very clean and we'll organized auto dealerships, and a great service department as well. More

by INTEGRITYTITLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow
Sep 18, 2021 -

Valley Imports responded

Thank you for the kind words and 5 stars!

September 16, 2021

Had my windows tinted and bumper guard added. Really great service and wonderful work! Would recommend to anyone! More

by NATHAN.HUSEBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Manske
Sep 17, 2021 -

Valley Imports responded

Thank you very much for the kind words regarding Valley Reconditioning! We appreciate your business!

September 16, 2021

It is fast efficient and very friendly staff. Everyone is willing to help, my experience was great More

by konway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Todd Potulny, John Olson
September 15, 2021

We had a very smooth and enjoyable transaction at Valley Imports. The car buying process has never been easier. More

by JJENKINS06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Todd Potulny, Dzmitry Yatsuk
Sep 16, 2021 -

Valley Imports responded

We are pleased to hear this and grateful for your business!

...
78
...