Back

Valley Imports

Fargo , ND

4.8
2,901 Reviews

402 40th St S

Fargo , ND

58103

Directions

By Type

Showing 2,901 reviews

September 11, 2021

Scheduled appointment online. Google calendar appointment received was for one hour. Actual time was two hours and twenty minutes. Misleading time for service was disappointing More

by DEBHAAGENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Miller
Sep 11, 2021 -

Valley Imports responded

Would you feel comfortable telling us what your service visit was for?

September 11, 2021

Everything was great! Found vehicle that we really liked. Colin was extremely friendly and helpful. We would definitely recommend Vally imports to everyone! If we need newest car we definitely know where to More

by Naida
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Jake Mueller, Colin Bitz
Sep 13, 2021 -

Valley Imports responded

Thank you so much for the 5 stars!

September 11, 2021

Wish I had been told my 20k checkup would be 2.5 hours long. I went for a run, figuring when I got back it worked almost be done. Not so much. More

by GabrielsonS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow
Sep 11, 2021 -

Valley Imports responded

Thank you for letting us know about your experience. We apologize for the lack of communication and will take a look at our processes to make sure it doesn't happen again.

September 11, 2021

Great to work with. They do a good job. work fast n my car was fixed quickly. All staff was nice to deal with. My car was fixed fast More

by WANDA.LUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hendrickson, Wayne Lepp, Don Tollefson, Heather Miller
Sep 11, 2021 -

Valley Imports responded

Thank you very much for the review!

September 11, 2021

Keith was wonderful to work with. He was very earnest in his discussions and maintained a welcoming atmosphere even in a week of such adversity on my end. More

by eloisemwarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Sep 11, 2021 -

Valley Imports responded

Thank you for the kind words regarding Keith and the for the 5 stars! We appreciate you!

September 10, 2021

We decided to purchase our Tiguan from Valley Imports because our friend Bob Rohla highly recommended the Sales Staff and the vehicle. Zach Bye is our sales person. He went out of his way to find the c More

by CABERNTSON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Jake Mueller, Zach Bye
Sep 11, 2021 -

Valley Imports responded

Thank you for the opportunity to earn your business! We appreciate the review and the 5 stars!

September 10, 2021

Highly recommend! This is the second car I have purchased from Valley Imports. Same quality service as the first time. Will definitely buy from here again! More

by stephanie.hofman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Matt Walz, Bob Lever
Sep 11, 2021 -

Valley Imports responded

Thank you so much for your loyalty and the kind words!

September 10, 2021

Salesman did a great job and was very informative. Finance man was a nice guy and was very helpful. I would buy here again. Found what I wanted More

by kimkpeterson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Jake Mueller, Jordan Olson
Sep 11, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars!

September 10, 2021

Took good care of us Only complaint would be the delay of the back and forth with Audi and it took Two visits of a week to get resolved More

by Lsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tana Martin, Kristen Pagel, Matt Walz, Wayne Lepp, Keith Stroh
Sep 11, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us.

September 09, 2021

I was nervous walking into Valley Imports but was totally blown away with how laid back all the staff were. I truly felt like they wanted to help me find the vehicle I wanted instead of trying to sell me a v More

by Wildmom2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Jake Mueller, Joe Klein
Sep 09, 2021 -

Valley Imports responded

We are so happy to hear that you enjoyed your experience! We are grateful for the opportunity to earn your business and will continue to do our best for you!!!

...
81
...