
Valley Imports
Fargo , ND
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Michelle was great to work with. She called us frequently to keep us in the loop. Excellent customer service! Thanks again for everything Michelle. We appreciate you!! to keep us in the loop. Excellent customer service! Thanks again for everything Michelle. We appreciate you!! More
Tana and Marshal are always awesome to work and very knowledgeable! Great customer service and easy going sales people! Thank you both for the smooth experience! knowledgeable! Great customer service and easy going sales people! Thank you both for the smooth experience! More
I have always had great service. The service staff is friendly and knowledgeable. I appreciate the “check up video “they send me when I bring my car in. They are very thorough and I feel like I’m walkin friendly and knowledgeable. I appreciate the “check up video “they send me when I bring my car in. They are very thorough and I feel like I’m walking through the inspection with them. More
Some mix up in schedule to get my vehicle evaluated, it was fairly unorganized and communicated between partner as well as the customer could’ve been better. Otherwise, very good. was fairly unorganized and communicated between partner as well as the customer could’ve been better. Otherwise, very good. More
Took care of every need with ease. Made me very comfortable while buying the vehicle due to covid. Also very knowledgeable sales people. I would recommend this dealership to anyone. comfortable while buying the vehicle due to covid. Also very knowledgeable sales people. I would recommend this dealership to anyone. More
Fargo Audi Service Center is a pleasure to visit. Driving in you notice how clean it is. Check in was efficiently handled by Michelle. Had a good cup of coffee (Keurig) in the lounge at a table I c Driving in you notice how clean it is. Check in was efficiently handled by Michelle. Had a good cup of coffee (Keurig) in the lounge at a table I could work on. Courtesy driver took me to Menards in a Mercedes. While there I received a video inspection of my car narrated by the mechanic working on it; this is a great service. Text told me my car was finished in the time frame stated. While I was visiting with sales, Michelle loaded my Menards purchases into car. Finally I received a detailed report of what was done to the car and what the charges were, all very clear. In addition to the service requested, a very detailed multi-point inspection was done. I hopped into my clean Audi, compliments of their on site car wash confident that my car was serviced correctly and completely. I received a follow up phone call checking to see that I was satisfied with the service followed by this survey. To say I was satisfied is an understatement. This is the way to operate a service center. I have no doubt this kind of service returns much customer loyalty. Highly recommended. More
Everything was completely fixed and told me stuff to look into the future on. Jacob was my mechanic and he was awesome and very helpful to make me understand my car more! into the future on. Jacob was my mechanic and he was awesome and very helpful to make me understand my car more! More
Jordan was super flexible and made my experience a fast, smooth transaction. They made sure it was a good match, fit within my budget, and didn't try to upsell. smooth transaction. They made sure it was a good match, fit within my budget, and didn't try to upsell. More