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Valley Imports

Fargo , ND

4.8
2,901 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,901 reviews

September 05, 2021

Michelle was great to work with. She called us frequently to keep us in the loop. Excellent customer service! Thanks again for everything Michelle. We appreciate you!! More

by pmiller0612
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Sep 07, 2021 -

Valley Imports responded

Thank you so much for the kind words regarding Michelle and the 5 stars!

September 05, 2021

Valley Imports always does grest work on my Q5....love it! Did I tell you we get 27 to 28 mpg running at 80 mph. Super mileage! More

by RANDYLREIMER
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Angi Bigelow
Sep 07, 2021 -

Valley Imports responded

Thank you for the 5 stars!

September 04, 2021

Tana and Marshal are always awesome to work and very knowledgeable! Great customer service and easy going sales people! Thank you both for the smooth experience! More

by JoDee McCracken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tana Martin, Kristen Pagel, Marshal Girodat
Sep 07, 2021 -

Valley Imports responded

Thank you for your loyalty and kind words!

September 04, 2021

I have always had great service. The service staff is friendly and knowledgeable. I appreciate the “check up video “they send me when I bring my car in. They are very thorough and I feel like I’m walkin More

by MBABAIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mackner, Wayne Lepp, Don Tollefson
Sep 07, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us.

September 04, 2021

Some mix up in schedule to get my vehicle evaluated, it was fairly unorganized and communicated between partner as well as the customer could’ve been better. Otherwise, very good. More

by BRIANCOOPER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow
Sep 07, 2021 -

Valley Imports responded

thank you for taking your personal time to complete a review for us. We are definitely having some growing pains and we apologize for not being able to give you an excellent experience. We are working hard to rectify this challenge and we WILL get better!

September 04, 2021

Took care of every need with ease. Made me very comfortable while buying the vehicle due to covid. Also very knowledgeable sales people. I would recommend this dealership to anyone. More

by THOENNT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tana Martin, Marshal Girodat, Jake Mueller
Sep 07, 2021 -

Valley Imports responded

Thank you so much for the kind words and 5 stars!

September 03, 2021

Fargo Audi Service Center is a pleasure to visit. Driving in you notice how clean it is. Check in was efficiently handled by Michelle. Had a good cup of coffee (Keurig) in the lounge at a table I c More

by douglasrcook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C. Rehovsky, Erik Swenson, Michelle Alm, Wayne Lepp
Sep 07, 2021 -

Valley Imports responded

We are humbled and truly grateful for your review of our service department. We try our best to offer this level of experience to every customer and when we get a review like this, it makes everything worthwhile. Thank you for the kind words regarding Michelle and most importantly, thank you for the opportunity to serve you!

September 03, 2021

Keith was great keeping me updated on when my car would be fixed. Will be back for service again. Couldn’t be happier. Thank you More

by ndakota1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Sep 07, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us. We take our customer reviews seriously because we believe we can learn and improve from them. With that in mind, would you feel comfortable sharing with us what we could have done to have earned 5 stars for "Overall Experience? Thank you.

Sep 07, 2021 -

ndakota1 responded

I’m sorry I thought I hit five star! Definitely five star not four!

Sep 07, 2021 -

Valley Imports responded

Thank you!!

September 03, 2021

Everything was completely fixed and told me stuff to look into the future on. Jacob was my mechanic and he was awesome and very helpful to make me understand my car more! More

by nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Sep 07, 2021 -

Valley Imports responded

Thank you for the 5 stars!

September 03, 2021

Jordan was super flexible and made my experience a fast, smooth transaction. They made sure it was a good match, fit within my budget, and didn't try to upsell. More

by Cassielarson2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tana Martin, Marshal Girodat, Jake Mueller, Jordan Olson
Sep 07, 2021 -

Valley Imports responded

Thank you very much for the kind words regarding Jordan and for the 5 stars!

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